NZ Salenot received goods paid for

G Jun 16, 2019
This review was posted by
a verified customer
Verified customer
Review updated:

I returned the below goods and asked for the next size up on the14th June 2019. Nothing in the way of communication or acknowledgement received, and their telephone line has been disconnected.
cheers
gary

Below is original order

Thank you for your order
This is just a quick email to let you know we've received your order.
YOUR ORDER DETAILS:
Order Number: [protected]
Total Paid: 14.20
Shipping Address: 76/54 kuku st, te awanga, hastings, 4102
Red Men Canvas Shoes
Size - EU 44
1 item(s): 14.20

You can keep up to date with the progress of your order by visiting My Orders in your Account and can expect the following steps to take place.

Rate Us on

  • Updated by gary thomas · Jun 16, 2019

    Any help appreciated

Responses

  • Al
    AliGram Aug 01, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Hi.
    This company is clearly now known for non-compliance of NZ's Consumer laws under the CGA as they do not adhere to refund of non-received items, not fit for purpose or not as advertised.
    I have already lodged my issue with the Commerce Commission and also written to the Companies Office as they are also retaining customer's full credit info after purchase ie; PayPal passwords.
    A

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.