I have tried calling and emailing customer to no avail, When I got a live person, she told me that she couldn't get me technical support. There was no response from their customer service website after numerous attempts, I purchased 2 and one is working fine. I have done all of the necessary cleaning and maintenance to no avail. The bars are not clearing as they are supposed to, they are constantly on no matter what I do.
Desired outcome: I just want a troubleshooting technician