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NuWave Customer Care Service

NuWave, LLC

1795 Butterfield Rd. Ste A
United States - 60048-1227

Customer Support Phone Numbers

1 847 775 8131 1 0

NuWave Complaints & Reviews

NuWave / Nuwave oven pro

Reviewer18293 on Oct 26, 2015
I purchased the nuwave in February and it stopped working and I want a new one since it is on warranty but no one in customer service is helped since I bought it through the infomercial. I really like the product and just want to have it replaced

NuWave / Rip off

Reviewer91610 on Oct 9, 2015
I saw the commercial on tv, 3 payments of 39.95 I thought it seemed like a good deal. Also it was free shipping, should have been a total of 119.85 NOT I was charged 229.65 and did not receive everything I was suppost to get, so I returned the product back to the company it cost me another...

NuWave Oven / Nuwave Pro

Alice Lanctot on Sep 25, 2015
I purchased the nuwave from As Seen On TV store in Ocala Jan 2 2015. Website shows 1 year warranty. The cooking element didn't shut off as it shows on TV so I called. I was asked for proof of purchase and to register which I did. The head was replaced and it worked well. Then the plastic dome...

NuWave / Scam

Biggest scam ever! They record your first phone call and any calls after trying to cancel they claim you never made any calls. When calling customer service they give you a website name to cancel with and it does not exist! They keep charging your card monthly and then charge you over $120...

Precision Nuwave Cooktop / Received damaged product

MDoz on May 18, 2013
I’ve purchased Precision NuWave Cooktop but it arrived damaged. I explained situation to the seller but they refused to refund me even though I’ve got all the evidence. Now I’m stuck with broken product and no way of getting my money back... what a shame. 1755 Butterfield Road...

Nuwave Pic, Precision Induction Cooktop / FALSE ADVERTSMENT

Regina Witomski on May 6, 2013
They advertise in TV stating that when you purchase the Nuwave PIC precision induction cooktop for: 3 payments of 33.33 you receive a FREE BONUS - to include a - 3.5 qt stainless stell pot with Lid; a Stainless Steel Steamer Baske; a 9 piece Deluxe Fondue KIT, a 9" Perfect green Omelet...

NuWave Hearthware / No cookware for the two cooktops

LoWIQ on Feb 27, 2013
I ordered induction cooktop from NuWave Hearthware, carrying cases and grill which was a buy one get one free offer including an assortment of cookware for free. They shipped everything except the cookware for the two cooktops. I've tried since then to contact them by phone and email but they are quiet.

www.MyNuWaveOven.com / failed to send free stuff and want answer emails

fcook on Dec 29, 2012
I ordered from them and part of the promotion was free pans and pots just pay shipping. They shorted me a pan and will not respond to my e mails they sent no explanation or anything just no free frying pan!! If you want what you order don't buy from these guys

Ibc Nuwave / Overcharged

Kristy Boatright on Nov 29, 2012
I run against Ibc Nuwave ad on the internet and ordered the $10.00 special on TV. But they charged my acct: $38.69. And as of 11/29/2012 I still haven't been able to contact anyone about the overcharge & being refunded the difference.

NuWave Oven / bait and switch on color

zcustomer on Oct 16, 2012
Ordered NUWave Pro Oven, in the pictures on website and during the order process the only oven shown was black. There is no option during ordering to choose a color. The one we got was white. Called to complain - can't get through after a few minutes on hold the recording says sent a...

PIC Cooktop Nuwave / explained my problem I heard tones on the other side

Jeremy Boucher on Aug 2, 2012
I purchased 2 complete sets of BOGO COOKTOP from PIC Cooktop Nuwave. They sent me only one set and some details from the other. I was astonished! I called them and when I explained my problem I heard tones on the other side. Well, I ‘ll try to call one more time and my next call will be to police office.

NuWaveCooktop / Has not return my money

Anita Dominguez on Jul 31, 2012
The NuWave would not work with my pots&pans so I returned it. I mailed it back on July12, 2012 and they still have not credited my credit card. I tried their phone number and can't get through. I don't know what else to do. Can you help me? Thank You, Anita Dominguez anitadlady1@aol.com

Nuwave infrared oven / No response from customer service

Gene Marchione on Jul 29, 2012
Dome is cracked with normal household use.Expected replacement of dome, since I was covered under the warranty for one year.I spoke to a young lady named 'Gloria', who gave me an order number, and said she would call back to confirm.The order number she gave to me on the phone I...

NuWave PIC / I have tried to reach them via phone, but no luck

Werman on Jul 20, 2012
I had ordered the Precision plate, 2 for 1 deal. When I received one plate and tried it found out it would not work on my stainless steel cookware. I called immediately, the woman was very congenial, assigned an RMA number and canceled the 2 for 1 order. My bank statement showed a withdrawal...

NuWave Oven / Crock of Bull

Brally on Feb 23, 2011
These people are crazy. My credit card is stolen and these people send me an email that I have ordered this thing and they want to charge me shipping when I refused the delivery. The person that stole the card was a member of the family and was not authorized to make purchases. The product...

NuWave Oven / Shipping & Handling Rip-Off

Kenny50 on Feb 22, 2011
4 payments of 39.95+SH but wait order today @ 3 payments 39.95 and get 3 additional items for free you pay shipping & handiling of 29.95 on each item so you pay 29.95x4=119.80 no wonder they hold the 39.95 back.DO NOT DEAL WITH THIS COMPANY S&H DOES NOT COST THAT MUCH unless you just...

NuWave Oven / Do not order from Nuwave site!!

NuwaveLoser on Feb 15, 2011
I just went to the Nuwave Oven site and was so excited to order. While the order process was going through I tried to use the back button to change something I did not want. BAD MOVE. page expired and I was half way through the order! So, then I went back into the site, thinking well the...

NuWave Oven / On top of mailing charges added extra 30.00$

Lrwilliams04 on Feb 15, 2011
Nu wave oven television shopping special.sounded great must have the whole pkg. @ 3 payments of 39.95.00$ as advertised we gave all of our personal information name, address, email, visa#, agreed to mailing charges, at the very end to close the deal they add a extra 30.00 dollars to ship...

NuWave Oven / Scam Artists

FrequentOnlineShopper on Feb 15, 2011
I was so excited about this product when I saw it on tv. It seemed so affordable, too. HA! Don't fall for that trap. I am NOT new to online shopping. I do probably 75% of our non-grocery shopping online. The online site does NOT give a confirmation or review page. You end up with an...

NuWave Oven / Elderly rip off

Pam Robinson on Feb 2, 2011
My father is 76 years old and suffering from dementia. He placed an order for the nu wave oven and all of the accessories. We were quite surprised when it showed up in the mail with a bill amount of $250.00 There is no way nu wave should have accepted this order. From just speaking to my...

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