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1.3 44 Reviews

NutriBullet Complaints Summary

3 Resolved
41 Unresolved
Our verdict: If considering services from NutriBullet with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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NutriBullet reviews & complaints 44

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ComplaintsBoard
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1:08 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

NutriBullet customer service refund line

I ordered the nutribullet along with extra attachments, needless to say I didn't need the extra attachments. The invoice states to call [protected] for refund. I've been calling this number for 2 wks now and no-one answers. It just has a standard recording of maintenance update. I called the number where you place orders inquiring about the problem with the refund customer svc dept and she stated it's only a couple of people that work from their home that answers that line. She also stated they (ordering dept) receives millions of complaint calls regarding this same issue on a regular basis. I have just sent an email received an auto reply with an "anna repalla, customer service rep" name at the bottom stating within 5-7 days I should hear back. This is the saddest and worst customer svc I have ever experienced. I'm like the rest of you all... Stay away from nutribullet once they get your money the heck with ya!

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Randolph Rogers
Randolph Rogers
Fort worth, US
Feb 23, 2013 7:12 pm EST
Verified customer This comment was posted by a verified customer. Learn more

At the present time there are 1, 990, 104 complaint against Nutribullet from consumer fraud, , unauthorized transactions, defective equipment ect .We could launch a group law suit and put these thieves out of business [protected] Randolph Rogers [protected]

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Rave1024
, US
Apr 02, 2015 1:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Do yourself a favor and get a new debt. Card or credit card from your bank so they can not keep charging your card for things you did not order..they even sent me an order form as if I didn't remeber what I ordered
I ordered 2 nutribullet and two month later they started charging my card for superfood supplements that I never received and never ordered when I emailed them ..they replied as if I am obligated to buy the product.. They are not taking no I do not want it for an answer! So I got a new debt. Card.. And they still trying to bill the old one.

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Rave1024
, US
Apr 02, 2015 12:55 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Same situation charged my credit card for other items I did not order or receive

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SKIPPERSTER2013
SAN BERNADINO, US
Aug 27, 2013 9:11 am EDT

I CONQUER TERRIBLE CUSTOMER SERVICE. WISH ID NEVER HAD ORDERED.

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raybutt
, US
Feb 23, 2013 9:18 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Why? I love my nutribullet.

ComplaintsBoard
G
1:04 am EST

NutriBullet broken item

I ordered an item from nutibullet and they sent me broken item. I can’t get money back and they don’t want to pay for the repair. I told them hundred times that the product I received was already broken but they told that I broke it myself. What should I do?

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Reviewer67043
,
Jan 20, 2016 11:34 am EST

I had bought my Nuribullet from Boscovs and had it for a year with no problems. Tried to use it over the weekend and it stopped working. Very disappointed

ComplaintsBoard
S
9:56 am EDT

NutriBullet suckered to get healthy

I order the nutribullet [protected] off a tv commercial. I received the package and additional superboost weight lost supplement that can be returned with no hassle within a thirty day trail period. I am pleased with the supplement and wanted to return it, but you have to have an authorized number to include in the return in order to get credited from my credit card. I’ve attempted to get this number but to no avail the customer service number is a hoax [protected], when calling the number rings once and immediately goes to a busy signal 24/7. So i’m left to believe it is a scam to keep charging the customers credit card.

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Jack L.
, US
Jan 22, 2019 8:18 am EST

bearing(s) rusty toxic discharge is not only unappealing and unhealthy as well as disturbing. The inferior inner workings of the blade bearing(s) will eventually rust and leakage into your smoothie will result. Invest in something with stainless steel bearings and avoid all together.

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Priswalt
, GB
Sep 19, 2018 4:20 am EDT

I have had the nutribullet for less than a year and now it's not working it's not switching on. I feel let down after paying so much for it . Yet it says 4 years warranty and it stops working in less than a year. Can i have a replacement.

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Ripped Off 023
Chicago, US
Apr 09, 2013 4:49 pm EDT

Ordered my Nutribullet and used it three times before it stopped working. I have been calling the [protected] and all I receive is a constant busy signal. I know this has to be the right number because if I call at midnight, for example, an answering machine provides me with a message informing me of the hours of operation for Nutribullet. WHAT A RIP OFF!

ComplaintsBoard
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8:03 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

NutriBullet Unauthorized billing

I am writing to warn people not to buy the Magic Bullet. I bought 4 of them for Christmas presents the year before (2004). Just this past Christmas (2005)the cheap plastic wheel broke. The blades inside my mixer would not spin.

I called the company and asked for a replacement of the wheel and was told this was not available, BUT I could buy a replacement bottom for $39.99. This is the biggest ripoff of all times. The set only cost me $59.99. Why aren't these spindles made with good USA steel? Which would make more sense to use because it would be sturdy. But if this were done, the CEO's wouldn't become millionaires. Most companies today make cheap products with cheap labor. What do they care that the product won't last. They'll be making their millions.

I'm not saying the product wasn't good. I loved it, when it worked. Was great for me. I could make single meals fast. It just angers me that they won't produce a $5.00 replacement piece as opposed to paying $39.99.
My daughter has informed me that her's too broke. Until they make the product more durable, I wouldn't buy another set. Don't waste your money.

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Francisco Rosales
, US
Jan 28, 2024 7:17 am EST
Verified customer This comment was posted by a verified customer. Learn more

Order #NB510351

shipped to: Alejandro Rosales, 363 Richland Ave 372, Athens OH 45071

Transaction ID: 5WW728108A231202y

Transaction date: December 31, 2023

My email: fjrosales12@gmail.com

Never received a tracking number or the package

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Wmowan
, US
Apr 11, 2011 3:13 pm EDT

Ordered magic bullet from their website. While ordering you are offered a free 30 day energy boost supplement all I had to pay was separate shipping & handling. Three weeks later I begin to receive threatening emails stating that I owe an additional $29.99. Homeland Housewares automatically ships the free 30 day trial and an additional subscription 30 day supply of this energy boost. You have 30 days to return the additional supply back so that you are not charged, however you must pay for shipping the unwanted product back to them. Nothing is Free! This is a horrible scam.

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SteppedFawn4
, US
Feb 08, 2011 9:01 pm EST

I bought the Magic Bullet in 2010. Worked okay for only some things. I first used it to make an omelet. It leaked. Cheese; kept getting stuck. Onion; It did not chop it. It pretty much juiced it. Either I'm doing something wrong or this product does not work like it did in the commercial. The only good that has come out of this product was making chocolate mousse and mixed drinks. It still takes up space with all those extra pieces that come with it. I would say the Magic Bullet is not so magic like the company says.

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NutriBullet contacts

Phone number

+1 (800) 523-5993

Website

www.nutribullet.com

Most discussed NutriBullet complaints

Unauthorized billing
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