NumberBarn review: Port away number

This the worst company ever in my opinion. I've tried serval different times to get in contact with someone and failed tremendously. This is a company that just takes your money, and you have no way to get an answer for someone. I purchased a number to be ported over to a cell phone I need for my business and was unsuccessful in doing so. All I need was a transfer pin number I never received, but when you go to the website it tells you in big bold letters after purchasing the number. this all the information you need for your provider which is not true. I gave my provider all the information and still couldn't get number ported to my new cell phone. My provider sent them a request and still the problem wasn't fixed. You guys need a better system on how too resolve issues for your costumers because at this point, it really seems like you guys don't care about the client.