Norwegian Cruise Line review: Perspectives photogrophy studio
On our recent cruise where my daughter became engaged, we took her engagement photos. We chose the package of 18 digital prints for $1,000.00 upon trying to print said picture to her wedding website we noticed that her leg was missing from photo. I have a document that states that if we have a problem to contact NCL.com/case-submission form If we are not satisfied. All I want is to replace that photo. The submissions goes nowhere! It keeps saying that the "server is down"
I feel I am being "dupped" and that it is not a satisfaction guarantee.
Claimed loss: I would like the bad picture replaced with one of the good pictures
Desired outcome: I would like NCL to take my complaint seriously
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