Menu
Write a review
File a complaint
Norwegian Cruise Line

Norwegian Cruise Line review: Drink Packages

D
Author of the review
1:17 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am traveling with 3 other people in one stateroom. 3 of them would like to purchase the all inclusive drink package, but one of us cannot purchase do to medical reasons (and the fact that they don’t drink). NCL refuses to sell to 3 of 4 people making it mandatory that all 4 pay for a package, 1 that will never be used! I’ve cruised on over 40 cruises over the last 25 years and have never been made to purchase a drink package while my roommates have! Clearly NCL has no regards for people’s medical conditions and does not care if they jeopardize the health of their clients! There should be a law against forcing someone to purchase something they cannot use when it is detrimental to their health!

Desired outcome: I want the 1 person who cannot drink due to medical issues to be exempt from purchasing the NCL drink package while allowing the other 3 that want to partake in that package to be able to purchase it!

Confidential Information Hidden: This section contains confidential information visible to verified Norwegian Cruise Line representatives only. If you are affiliated with Norwegian Cruise Line, please claim your business to access these details.

0 comments
Add a comment

More Norwegian Cruise Line reviews & complaints

Norwegian Cruise Line - No customer service at all 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Norwegian Cruise Line - Horrible service, rude staff, poor quality food! 20
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Norwegian Cruise Line - worst experience ever
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Norwegian Cruise Line - Cruise on ncl dawn aug. 23 to aug. 30 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Norwegian Cruise Line reviews and complaints
  1. Norwegian Cruise Line Contacts

  2. Norwegian Cruise Line phone numbers
    Click up if you have successfully reached Norwegian Cruise Line by calling 800 0310 2121 phone number 45 45 users reported that they have successfully reached Norwegian Cruise Line by calling 800 0310 2121 phone number Click down if you have unsuccessfully reached Norwegian Cruise Line by calling 800 0310 2121 phone number 58 58 users reported that they have UNsuccessfully reached Norwegian Cruise Line by calling 800 0310 2121 phone number
    50%
    Confidence score
    Customer Service
    Click up if you have successfully reached Norwegian Cruise Line by calling +47 21 956 210 phone number 6 6 users reported that they have successfully reached Norwegian Cruise Line by calling +47 21 956 210 phone number Click down if you have unsuccessfully reached Norwegian Cruise Line by calling +47 21 956 210 phone number 2 2 users reported that they have UNsuccessfully reached Norwegian Cruise Line by calling +47 21 956 210 phone number
    50%
    Confidence score
    Norway
    Click up if you have successfully reached Norwegian Cruise Line by calling +358 931 579 407 phone number 1 1 users reported that they have successfully reached Norwegian Cruise Line by calling +358 931 579 407 phone number Click down if you have unsuccessfully reached Norwegian Cruise Line by calling +358 931 579 407 phone number 1 1 users reported that they have UNsuccessfully reached Norwegian Cruise Line by calling +358 931 579 407 phone number
    Finland
    Click up if you have successfully reached Norwegian Cruise Line by calling +46 840 308 702 phone number 1 1 users reported that they have successfully reached Norwegian Cruise Line by calling +46 840 308 702 phone number Click down if you have unsuccessfully reached Norwegian Cruise Line by calling +46 840 308 702 phone number 0 0 users reported that they have UNsuccessfully reached Norwegian Cruise Line by calling +46 840 308 702 phone number
    100%
    Confidence score
    Sweden
    Click up if you have successfully reached Norwegian Cruise Line by calling +1 (866) 234-7350 phone number 0 0 users reported that they have successfully reached Norwegian Cruise Line by calling +1 (866) 234-7350 phone number Click down if you have unsuccessfully reached Norwegian Cruise Line by calling +1 (866) 234-7350 phone number 0 0 users reported that they have UNsuccessfully reached Norwegian Cruise Line by calling +1 (866) 234-7350 phone number
    More phone numbers
  3. Norwegian Cruise Line emails
  4. Norwegian Cruise Line address
    7665 Corporate Centre Drive, Miami, Florida, 33126, United States
  5. Norwegian Cruise Line social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 23, 2026
  7. View all Norwegian Cruise Line contacts
Norwegian Cruise Line Category
Norwegian Cruise Line is ranked 3 among 27 companies in the Cruises and Charters category