NoraCora
reviews and complaints

I need to return merchandise. Need return label and order number ! This was a gift
[protected]@gmail.com
I need a phone number and United States return address!
Supposed to return within 14 days! They have not returned email

I ordered clothes and sandals from Noracora website. I can not get an answer via email from them which they say is the best way to contact them. At this point want to cancel my order for full refund. Can not find the "help ticket" on their website to do so. Unable to track order, website saying my order number and email are not lining up? This also does not make sense. Everything is a problem. I need immediate help to stop this order and get my money back.
Thank you,
Lisa Sera
Order no.: BPTOO191362
[protected]@optonline.net
ordered from noracora website on 6/7/20

I placed an order with them on April 20th, 2020, I have emailed them at least 10 times and I get an automated reply with tracking numbers that go no where. I received one this morning saying that merchandise enroute(again) and was I agreeable to a 15% refund when I did receive merchandise. No expected date, only again enroute. They also asked me if I would remove all of my negative comments and reviews. I refused. The money was removed from my account on the date the order was placed. What exactly is my recourse for this company?

I ordered 117.+ worth of clothing. To date, I have received no communication regarding my order, its status, or the refund I demanded. To each email I send, I get a form letter back. I would prefer to have the merchandise, but they have had my money for over 3 months. What do I do?

Anne Crooker
[protected]@yahoo.com
[protected]

Ordered a shirt on June 4, 2020. Enveloped arrived very crumpled with merchandise stuffed into it on June 16. Sizing is no where near the specs provided on the website; this shirt is made for a preteen, not an adult woman. Their "service" website ( [protected]@noracora.com ) does not exist. I think this is a scam company and I am very dissatisfied. Will never order again and will continue to try to collect my refund in full.

i ordered clothing from nora cora on may 4

I received the items on june 16'

nothing looked as what the picture displayed and the fabric was cheap.
apparently the lond delay is dur to the fact that everything is shipped from china.

i was on an email marathon with the company over 8 times.
I will never buy from them again and also a top that I oredered was not in the mail.and
the dress they sent would have to be for someone 10 feet tall.it had at leat 2-3 yards on floor and could never be worn like that

An order was placed on May 18 and to date have not received any items. I've made inquiries and was informed that part of it would be here by early June. A total of 5 inquiries were exchanged and to no avail. We all work very hard to be able to buy clothes and other necessities. To take advantage of the trust and honesty of others is wrong!

My order # is E5A54109727.

I was unaware my order would be a month before I would receive it, I have sent numerous emails asking them to cancel my order, I have had to deal with a Christina Wu, and she is very unprofessional, very rude and I will not deal with this type of behavior, she has reused to cancel my order, and I have contacted my credit card. And am now trying to dispute this transaction. I placed my order on may 24th. When I received an email from them on the 4th of June telling me it would be a month to be delivered I requested it to be cancelled. And I have harassed every since then pertaining to my order and wanting it cancelled.

Nora cora
I've ordered several items totaling over $190. Nora cora sent an email to confirm the order was placed. It was unclear as to what items were shipped and which items were out of stock or low in stock. When I researched the order again the items indicated final sale. On may16th I received an email indicating my order was in progress to be shipped. And I would be notified when I shipped. To date june 12th no email was received and no order shipped or received. I want a refund. Immediately. Please contact me asap regarding this order e5adf125615 and my request for a refund.
Audrey

E5A74G89004 ORDER NUMBER I have made 6 or 7 Inquiry about the status of the order and no reponse. It was placed May 4th for my Husband birthday June 20 and no one is answer me about where it is; however they took my money. If I am not going to receive the order than refund me my money.

My name is sheila rose. I ordered a pair of gray and white Sandles from noracora. I ordered on 5/8/20 or maybe 5/2/20... I have been tracking my order and it has been a month since I paid for my shoes. I have called ups and they told me this was a international tracking number. They said a third party called ups innovations is responsible for delivering my package. It was sent from China now it has been at a processing facility since 5/11/20. If this is a scam I want a refund immediately. I will give all of the information down below. Please escalate this email to a manager ASAP!

Tracking no. E5AP8580753
Going to address: 816 Jarmon Ct Charlotte NC 28213
Total paid 41.10- prepaid card
My contact no is [protected]
Email-sheila. [protected]@yahoo

Order number ESLA 173505 Nora Cora claims no order number matching or matching email address. So I made it up? Then I get an email telling me they will notify me when order is shipped. I've had it, I want my 182.00 back. I also noticed website Fashioncosy has same items for sale shipped by a company called Yen but UK address. There has to be a way to stop these people or expose them nationally on the media.

I ordered clothing and shoes from nora cora. Didnt receive order for 2 months. When I did the order was not complete and those items I received were the wrong size and one blouse was actually wet! I have written several times with no reply. I'm looking for address to send items sent back to them for a refund. This has been an expensive lesson.

As you order and choose in stock items, your credit card is immediately charged. Nothing is in stock. One out of four items might get mailed in three weeks, but you won't receive any valid tracking or the package; nor will you receive the rest of your order or a refund for what they pretend to send you. Pure fraud with no physical location to pursue remedy.

I made an order for 3 tops several months ago. 2 were delivered, but the last one has not showed up? They keep emailing me un related tracking information. Order #E5A8XO38730
I'm tired of playing games! I have contacted them at least 6 times, getting the same result. They should not be privileged to do business on America if they are not professional. They advertise on Facebook, and if they don't do something about it, I'm going to spread the word about how they do business. I'll make it my job!

Denise Wilson

I have placed several orders within the last few days. I have just read the complaints about the service. Now I wish to get my money back. I have done business once before with China. They produce sorry work and the sizes are all too small. I have ordered tops and dresses, now I am worried that they will be too small. From my past experience they will not refund or send another size without me paying more money. Please let me know how I can cancel my orders and get my refund. CLARE GRADY ([protected]@yahaoo.com) Tele: [protected] My order numbers are: E5AN8K81579 E5APTE77777 E5AX 6X74552 E5AZ1M72209 I DO HOPE TO HEAR FROM YOU SOON! My total for my orders is $189.20 PLEASE HELP ME!

Avoid buying from Nora Cora it doesn't get much worse than this
You won't get your money back or the right sizes. I ordered four different dresses in the same size from Nora Cora.com. On arrival each dress was a very different size, the colours of the dresses were faded and nothing like the photos or description. The length of the dresses was not the same as identified on the online website pictures or description. I paid for an expensive return shipping using their return shipping label of the full order inline with their very strict returns policy, every email they sent had to be replied to within 24 hours [protected]@chicvnoracora.freshdesk.com. Be warned the returns address is written in both English and Chinese, Pan Huiling, 1st Floor Building 3, Jinyuan Square, No2 Taohong West Street, Junhe st, Baiyun District, Guangzhou, Guangdong, China, 510000. Noracora initially claimed to never have received the package, but it was tracked. So I provided proof of postage, they said they could not verify the shipping number, 6 months later the package was returned to me. It showed it had been delivered to the Noracora Returns address. A sticker was placed partially over their address and return to sender was written on the package and it was shipped back to me. Despite sending them photos of the package postal markings etc. They refuse to be honourable and refund the money I spent for dresses which did not by any means meet the description of what I ordered. As you'll see the photo of the purchased yellow dress the length should have been a maxi dress length as displayed on the Nora Cora website. At times they have offered a 40% refund. They asked me to pay for shipping a second time and resend the package. I sent them photo the returned package with postage stamps and photos showing the varying dress sizes as they were all meant to be the same size and non of them match the description on Noracora.com

I ordered $93.03 of clothes in April '19. Clothes arrived quickly (no complaint on that). Clothes were SUPER cheap quality rip-offs of trendy designs & ran very small (except sandals) & smelled awfulkind of moldy. See image for what sandals left on my feet after trying them on for a few minutes inside without sweating! After huge run-around (lots of emails) in May (and their offer to refund 40% of the cost of what I was returning), I finally got return shipping info and a label from them. In June, I mailed back 4 items (all but 1 item that was $31.98). So I should've received about $61.05 refund. I had to spend an additional $35 postage (including tracking), but low and behold, the package was RETURNED to me in December'19. (It was missing all that time stuck somewhere...) who knows if the mailing label they provided was wrong or what.

Complained. Waited A LOT for some sort of refund. Complained. Waited more.

FINALLY got only $28.47 refund in March 10, 2020 from "Fashion Web" (which I think is them). The whole debacle lasted almost a year and was super aggravating have to constantly follow up with them. And why not $61.05?

original order # NOC823352646 . Ideally an incremental refund is what is desired ($32.58) - plus refund on the $35 shipping for a total of $67.58. They provided the label. I mailed it with tracking, so this really isn't my fault.

I was charged for clothes with a company called Noracora on July 6, 2019. It took me approximately a month to finally receive all the clothes but once I tried them on, they were misrepresented as they are supposed to be of designer boutique quality but in fact, they are cheap and flimsy. I have been attempting a 50% refund and it's been over a month in which they claim that the refund was not issued successfully. Everytime I ask for a status, they claim that they are working on it but as of today, I still have not received a dime.

Instructions enclosed with item received gave instructions for contacting a web address for info on steps for returning an item for refund or exchange. The web page cannot be reached. Doesn't exist. There is no phone number nor address provided for customer service.
I am stuck with a women's shirt that is too small. The size chart was not correct. I had intended to return the shirt to exchange for a larger size.Now I believe the company, NoraCora, is a scam. I plan to warn people on Facebook where I saw NorCora's advertisement and placed by order.