Collision Service Investigators
reviews and complaints

Danny was great through out the process. He kept me well informed and helped guide me through the whole process. Danny was able to get me a lot more than the original offer from the insurance company. If your filling for diminished car value you need these services from Danny. Very pleased with the whole process and out come.

If you are looking for a genuine and honest appraiser? Danny Williams is your one stop solution. I found him via Google and took his services, it was an excellent service and none to other. So professional and respectful. Danny went over and above the calm of duty to help me with my request. THANK YOU Danny for your service and guidance.

Danny Williams is a gem in Salisbury, NC. My husband and I cannot say enough about him and his business. He was very knowledgeable about our diminished value claim, he walked us through this process and made it very easy for us. He responded to any questions we had promptly. His rates are more than reasonable. I will definitely recommend anyone that needs an appraiser to contact him.

Danny Wyatt of CSI provided consulted me through my process and made it easy. Mr Wyatt provided me with tips that were more than helpful. He has a world of experience that he uses to get the best results for his clients. My insurance company try to stick me with $18000 for a total loss and within one week after consulting with Mr Wyatt I was able to get $28,000. Thank you Mr Wyatt.

My wife's brand new vehicle was damaged in a rear end collision obviously not her fault. The insurance company I was dealing with was giving me the run around on my Diminished Value Claim. That's when I contacted Danny Wyatt, The man is the best in the business bar none! I have and will continue to recommend Mr. Wyatt to all who needs help with a Diminished Value Claim. Awesome Job!

Words cannot express how impressed I am with Danny's knowledge and service of the insurance industry. He successfully help me negotiate a DV settlement with State Farm over a month's time. He provided an initial appraisal, coached me on how to respond to the adjuster, and always answered every text, call, or email. I would recommend Danny to anyone, and I look forward to the first referral I send to him. Thank you for everything Danny!

Danny Williams did a fantastic job for us. The insurance company stalled and stalled. Through Danny and the NC Department of Insurance, we were able to get them moving on our claim. Danny handled all the negotiations and was able to get the insurance company to increase their offer from under $1200 to over $5300. We absolutely recommend Danny and his company Collision Service Investigators - NC. His quick responses, courteous manner, and negotiation skills were a joy to work with.

Danny W assisted me with my diminished value claim. The insurance company originally offered me a very low value the diminished value at 2.3% of my vehicle's value. Danny coached with the approach with the insurance company. Through his assistance, I was able to get 9.6% of the value, which was 4 times the amount that was originally offered. Danny was very responsive to email and was very knowledgeable of the process in NC for negotiating the diminished value. I highly recommend his services.

Danny is the man. My insurance company was trying to offer me less than $500 based on their diminished value assessment. I knew something wasn't right, so I looked up collision inspectors in my area and came across Danny' page. Danny is a great guy, he responds right away and was fighting on my behalf as if he's fighting for his own case. Danny got me almost 10X what I was initially offered! and also sent me a tax appeal document with the new value of my vehicle so I can save on the property tax. You will not go wrong with Danny!

I learned about Danny W. from an auto body repair shop. We never met face to face, but interacted by phone and email. I grew to trust him as he always did exactly what he said. We ran into a snag, and Danny was straight with me describing the issue and probable outcome. I agreed to take his recommendation and it turned out great, just as he predicted. Integrity in business is not always easy to find, especially with all of the people wanting to take your money. This is not Danny. I would confidently recommend him my family can closest friends. Thank you.

I would highly recommend Collision Service Investigators of NC (Danny) to anyone needing assistance with a 'diminished value claim'. Danny went above and beyond in getting the insurance company to pay for my loss in value on my car. Even months after my claim, he was extremely helpful with his guidance in assisting me with getting my property value adjusted which resulted in my property taxes getting lowered. He was very knowledgeable and helpful throughout the process. It was 'well worth it' hiring him. Thank you Danny for all your help with my DV claim!

I would HIGHLY recommend Danny to anyone who is looking to file a claim. My daughter was in a car accident in NC, where she was hit from behind when she was stopped in traffic. Her Mazda CX-5 had less than 3000 miles and the at-fault driver's insurance company was offering little to none for the diminished value of her new car. After doing research, Danny was someone I knew I could trust to advocate for our family. Danny was able to get me 8X the amount the insurance company was initially willing to pay for the diminished value! He was very knowledgeable about NC law and was a pleasure to work with!

I had no idea how to proceed with a diminished value claim -- I've never been through this before. Danny W of Collision Service Investigators guided me through the process and made it easy. Even better, after I hired him to do the negotiation with the insurance company, he was able to get more than 3.5 times what the insurance company offered me. He does this every day, and has a world of experience that he uses to get the best value for his clients. Using the perfect blend of tact and toughness, I got a very nice check in a matter of a few days. I rarely post reviews about a business, but this company deserves a hearty recommendation.

My brand new Subaru was rear ended on my way home from the dealer. After repairs were completed I contacted Danny to assist me with a Diminished Value claim. I knew nothing about the process but he was able to walk me through each step. With his assistance I was rewarded a DV check that exceeded my expectations. He is extremely fair, professional, knowledgeable and works hard to obtain the best compensation for his clients. He responds promptly to questions and keeps you apprised of the progress throughout the negotiations. I would highly recommend his services for anyone needing help with Diminished Value claims. His service is definitely 5 stars.

Danny was extremely communicative and responsive in handling my DV claim and settlement. I was especially impressed by his interpersonal knowledge of the other appraisers and insurance company representatives in NC, since he has so much experience negotiating with all of these people. Danny took over my claim when another appraiser I had hired stopped responding. When I was represented by that previous appraiser, the insurance company and their appraiser were insistent on a $0 DV assessment and kept talking about how we would probably need an umpire. After one short email from Danny as my new representative, the insurance company's appraiser immediately replied back with a great settlement offer! With Danny's reputation and knowing the other players in the industry, he is in a great position to be able to get you a large settlement quickly, without the drawn out back-and-forth nonsense that the insurance companies tend to get into. Thanks Danny!

I was in a collision in January . I have a 2020 Hyundai Sonata Limited 1.6T. The insurance company of the driver that hit my vehicle was difficult to work with every step of the way. They offered me $1000 Diminished Value on a damage claim of over $13000. My vehicle at the time of the collision had about 1500 miles on it and I only had it a month & 5 days! I contacted Mr. W regarding my Diminished Value claim. He was very responsive and helped me every step of the way as well as answered any questions I had. He has extensive knowledge regarding NC Diminished value laws & knew a lot about how to communicate with insurance companies & their appraisers. After submitting the documentation he provided and getting the insurance company in touch with him directly they settled my Diminished Value claim for more than 6 times the amount they originally offered. I would HIGHLY recommend his services to anyone who is filing a diminished value claim because once the insurance company found out I had someone with his experience in my corner they came to an agreement fairly quickly. His willingness to help me with this difficult situation and his professionalism in getting my claim resolved is greatly appreciated. I am satisfied with the outcome of my claim and I know that others will be too. Don't fight the insurance company alone when you don't have to and DO NOT settle with them before contacting Mr. W with CSI-NC.