NineColours

I recently made a purchase from NineColours and boy, was it a mistake! I ordered a few items and was extremely disappointed with the quality of the stitching. As many others have pointed out, it was crooked, messy, and the trimmed frayed pieces were visible on the outside. To make matters worse, the design was misaligned in some parts. It was nothing like what I had ordered. I had ordered a hi-low design, but what I received was an extremely long maxi (anarkali). The embroidery was terrible and looked worn out.

When I tried to return the items, the customer service was terrible. They kept asking for a picture with the tape measure from end to end before even discussing a refund. It was frustrating because the design was nothing like what was on the website. The quality was poor and the customer service was even worse. I will never shop here again and I don't recommend it to anyone else either.

I was browsing through the internet and stumbled upon NineColours. Their website caught my attention because of the amazing deals and prices they were offering. I decided to order two sarees from them, and I was excited to receive my package.

However, when I received my order, I was extremely disappointed. The sizes were wrong, and the material was of such poor quality that it felt like it would tear apart any moment. To make matters worse, the necklace set that I had purchased arrived broken.

I paid $200 for my order, including shipping, and I felt like I had been robbed. I tried to contact their customer service, but they were of no help. They were rude and unprofessional, and I was left feeling frustrated and cheated.

I decided to read some of the reviews on their website, and I was shocked to see that some people had given them five stars. I couldn't believe that anyone could be happy with such poor quality products and terrible customer service. It was clear to me that these reviews were fake, just like their website.

In my opinion, if you want to waste your money, then go ahead and buy from NineColours. But if you value your hard-earned money and want to buy quality products, then I suggest you look elsewhere.

I had a really bad experience with NineColours. I placed an order way back in May of last year, but I didn't receive my order until July. That was already a bad sign, because it took so long for them to fulfill my order. But then, when I finally got my order, it was only part of what I had ordered. That's when my real problems started.

I've been trying to get a refund for the missing items ever since then. I've been emailing them constantly, but all I get are excuses and lies. They keep telling me that they've issued a refund, but when I ask for proof, they suddenly have "technical issues" and can't provide any evidence. And then, when I finally gave them my banking details, they still didn't give me my refund. It's been almost two months now, and I still haven't received anything.

I'm starting to think that this is all part of their plan. They send out part of the order, but then they don't do refunds, so they can keep the money. It's really frustrating, because I don't think it should take a whole year just to get a refund. I've tried calling them too, but I never get through to anyone.

Overall, I would say that NineColours has the worst service I've ever received. They're liars and they don't care about their customers. I would never recommend them to anyone.

So, I went ahead and ordered some stuff from NineColours (ninecolours.com). I was excited to get my hands on some new clothes, but when I got my package, I was pretty disappointed. One of the items I ordered was out of stock, which was a bummer, but they said they would refund me for it. I thought, "okay, that's fair enough."

But then, when I opened up the rest of my package, I was pretty shocked at how bad the quality was. The clothes didn't look anything like the pictures on the website. I was pretty bummed out, but I figured I could just return them since I had that option online.

Unfortunately, when I tried to access the website to start the return process, it was down. I waited a while, hoping it would come back up, but it didn't. During this time, I didn't hear anything from NineColours about their return policy or what I should do.

So, I decided to email them again to see if I could start the return process via email. That's when they finally brought up their return policy to me. I tried to argue some points, but they completely ignored me. They didn't even try to help me out.

Now, I'm still waiting on a refund for the item that was out of stock. It's been a complete waste of my time and money. I wouldn't recommend NineColours to anyone.

I recently made a purchase on NineColours website on 4th Aug. I was promised that my order would be delivered by 12th Aug in Delhi. I was happy with the assurance I received through email and online chat. However, my happiness was short-lived as my order was dispatched on 19th Aug from Mumbai, which was too late for me as I had a puja on 12th Aug. Despite repeated requests, the customer agents online and on the phone were not helpful at all. It was frustrating to be trapped and not receive any help. I had to buy another set from the local market for the Puja.

I decided to give NineColours another chance and placed another order for unstitched items. Unfortunately, I had a similar experience. The online chat could not confirm the date of delivery, and all they needed to do was just ship. I did not have a good experience in both my transactions, and I would not recommend this website to anyone.

Although I cannot comment on the quality of the products as I had to return to Kuwait, I hope it is good. It is disappointing to have such a bad experience with a website that promises so much. The only time you get good support is when you are placing orders. Once the order is placed, you are left to fend for yourself. It is frustrating and not worth the hassle.

So, I recently had an experience with NineColours and let me tell you, it was not a good one. The customer service was absolutely terrible, like really really bad. When I called them to talk about my order, they picked up the phone and then just hung up on me. I mean, who does that? And when I finally did place my order, it took them a million follow ups to actually send it to me. I placed my order on April 16th and didn't receive it until May 16th. That's a whole month!

So, I called them up and told them to cancel my order, but they were in such a hurry to get it done that they made it anyway. And to make matters worse, the size was all wrong and it wasn't even properly sewn together. I mean, come on, how hard is it to get an order right?

Now, I want to return the order, but they're making it so difficult. They keep telling me to contact their return team, but when I did, they took a whole day to reply back. And by then, I had already returned my order. And to add insult to injury, the email they sent me said that they wouldn't refund my money because it was custom stitched. But honestly, I don't think they even bothered doing custom stitching on my order because it didn't fit me at all.

So, my advice to you is to just stay away from this website. It's a total fraud and they're just stealing people's money. Unless you want to have an experience like mine, don't bother buying from them.

I recently had an experience with NineColours that left me feeling quite disappointed. As someone living in Hong Kong, I was on the hunt for a beautiful ethnic wear (lehenga) that wouldn't break the bank. That's when I stumbled upon NineColours and their impressive collection of lehengas. Excited by the prospect of finding the perfect outfit, I decided to order a customized lehenga.

After a few weeks of waiting, my lehenga finally arrived. However, to my great surprise, the quality was extremely poor. The material was cheap and the duppata had holes in it. It looked nothing like the picture on the website. I was extremely disappointed and frustrated, so I tried to contact the staff at NineColours to voice my concerns. Unfortunately, they were not very efficient in responding to my complaints and it took them days to get back to me.

To make matters worse, they informed me that because the lehenga was customized, it could not be refunded. This left me feeling even more annoyed and upset. I decided to do some investigating and discovered that the pictures on the website were actually taken from a well-known brand called SABYASACHI. It became clear to me that NineColours was falsely marketing their products and using pictures from another brand to make their own products seem more appealing.

Overall, my experience with NineColours was not a positive one. I would caution anyone considering purchasing from this website to be wary of their marketing tactics and to not expect the same quality as the pictures on their website.

I had a really bad experience with NineColours. I was so excited to order clothes for Eid and I made sure to remind them multiple times that I needed the clothes before the holiday. I even paid extra for faster shipping. But to my disappointment, I received the clothes on Monday night, a day after Eid. I had to spend double the amount to buy clothes from somewhere else just to wear them on Eid.

Their customer service is terrible. They claim to be the largest clothing store online, but in reality, they are just a bunch of greedy people robbing people from all over the country. Not only did they not send the clothes on time, but they also changed the measurements that I sent them. The clothes were 5 inches shorter than what I originally asked for. So now, I paid for clothes that don't even fit me and I didn't even receive them before Eid. They know how to ruin people's Eid.

I noticed that all the comments with 5 stars are written by their employees, so don't trust them. This was the worst customer service and product I have ever experienced. I would not recommend NineColours to anyone.

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This website is not very good. I ordered a purple kurtha and they sent me a maroon one instead. When I complained, they said it was because of the pictures and that the colors might look different. I understand that, but how can maroon be a replacement for purple? Also, the kurtha was not made to my size, even though I sent them pictures and they even sent me a sample to take measurements. They were not happy with the measurements I sent them, even though I did it exactly the way they asked. They said they left some room for alterations, but who is going to pay $85 for that? I asked them to negotiate on the price because it was their fault for not sending me the right size, but they refused. They told me to return the item and get a refund, but I tried to convince them to negotiate on the price because shipping it back would cost more than the price of my order. You can see in the picture that the purple is what I ordered and what I received is not purple at all.

Overall, I would not recommend this website to anyone. The customer service is not very good and they do not seem to care about their customers. It is a shame because the clothes on the website look nice, but I would not risk ordering from them again.

I ordred a ghagra choli and a kurta for Diwali. None arrived on time. After numerous emails, I finally received the ghagra choli. It was not what they promised. The size did not fit and the stitching was so bad. I was refunded for the kurta that never arrived. When I made a complaint about the ghagra and wanted to return it I was asked to send pictures of what my issues were. I took pictures and sent it to them. They replied and said I should get it fixed and they will pay. I do not want to get it fixed as in NZ it costs too much, the reason why I bought it online from India. Since then I have not heard from the company at all, I keep emailing daily with no response. Such bad customer service. The website claims the product can be returned if it's their fault, but it does not seem to be the case. I have bought online previously but I am very disappointed with the ninecolors company. They are a scam !

Hello!

I have placed an order for three of the lehengas at NineColours on

I had requested to cancel after reviewing it's bad reviews with respect to quality and service! But the customer service wasn't ready but cancelled one of the orders.

Then asked about If refund initiated For the cancelled order, customer service said I need to wait until I get my order shipped!

Thanks for your support .

Invoice No.: E/[protected]
Order ID: #[protected]

Please reach out to me if anything else required
Email: [protected]@gmail.com

This blatant liars and cheaters utter sweet nothing to get pay for the order in the 1st place, once the money is paid the the customer is at their mercy.
I strongly advise everyone not to transact with this company.
I was looking for clothes for my son's Waleema ceremony (29/1120), then ended up falling for their all sweet promises and lies. She texted that the order will be received before Deepavali if I place the order by 28/10/20, that is within 10-14 working days
Their so called customer service person named Puja got me to pay for the order amounting to AUD 756.61 through PayPal, when processing it came up as USD instead of AUD, there after I had to make sure the payment hadn't gone through.
On 2/11/20, I paid the amount through PayPal and placed the order. After 2 weeks I'm checking with them about about shipment, no concrete replies but it would be shipped, Finally after wasting so much of my time, she shared me the shipment tracking details, in the meanwhile we had to postpone the function, which was nothing for this cheaters. I received the delivery on 28/11/20 to my shock and amazement. They shipped all but another saree, didn't have any courtesy to inform about the short shipment.
Furthermore, the Lehenga blouse wasn't stitched as per our requirement and the buttons in Sherwani was worn off.
Up to now the saree is not shipped, coming with all sort of crap excuses, as mentioned by many others they have taken thus order for an item that is not available. We had to spend more money to buy required clothes locally.
They are so thick skinned, I have demanded 1/2 refund for the hassle I have been through and same saree I have paid for to be shipped.
So once again please refrain from transacting with this cheaters and inform your friends and families

I ordered a lehenga on Oct 4th and it was promised to be delivered before Navratri which was from Oct 9th to Oct 18th. Today is Oct 19th and they are saying it will take another 2 to 3 days to deliver, which means I am going to get it after another 10 days. I asked to cancel the order and refund my money but they are refusing it.

The customer support rep with whom I had online chat was Shreya Singh and she was of no help. She straight away refused to cancel my order.

Order id- [protected]

Carrier Name: Rapid Delivery
Tracking Number: [protected]
Tracking link: http://rapiddelivery.co/track.php?shipment=5687100219001

I have placed an order on 1st oct on one condition that u will deliever atleast on 11th oct...pooja named customer executive guaranteed for this and asked me to pay 2000 extra for express shipping... now u didnt deliever my product and asking me to call delievry executive who all are saying we will deliever as per our time..

You refund my amount stat

Please do not ever order from Ninecolours. I have been fooled with defective products. Most times they don't send you what's advertised ! from material, quality, colour to size, sadly nothing is true as advertisement. Horrible stitching and most terrible customer service. They do not accept any of their faults, but good at coming up with lame excuses. They are good at responding to your messages when you are shopping but worst when it comes to questioning them once you receive wrong products. I have spent a lot of money purchasing from this company and terribly regret it. So my advice!
Please do not waist your time purchasing with Ninecolours.

I ordered a long gown on sep 11th for my daughter to wear for her friend's engagement party. My order id # [protected].
On their online chat they it takes 15 days to ship after placing the order and I will receive a confirmation email. It's been more than 15 days now I have not gotten any email. Now they are not even responding to my email or chat. They are very quick about charging my credit card after placing the order but very bad about shipping the product on time or refunding the money. Now, i have to find something else for my daughter to wear on Oct 6th engagement party after already spent the money. All the customer service phone they provided on their website ate bogus. No one answers the phone.

Hi

I ordered two lehengas for myself and my friend. Mine is too small and hers is too big. We spoke to returns and they are not being helpful at all. My wedding is this weekend and I have an outfit that doesn't fit i have to go shopping two days before to find one as you cannot use measurements clearly. My friend is now paying someone to take it in which is not fair as we have paid for this service with you. We would like a full refund and we don't want a discount off our next shopping as we won't use the site again due to this. The top to my outfit does not look like the one on the site therefore i dont want it. I will happily ship my outfit back.

Thank you
Anika

The item you sent me is not matching as shown in the photo.
I am from very conservative family so that's why I told them to make 18-inch choli of my lehnga to cover my tummy. but the choli is short. In the photo, it shows meenakari/ tread work on the lehnga and they sent me the duplicate print. In the photo, it shows some Latkan on the dupata but my dupata is plain. It looks horrible when I wear, My family is very unhappy, they cheat on me and make me feel embrace in front of my family and relatives.

Purchased a lengha online - picture showed Lengha but when delivered they sent pants not long skirt. When I complained they said it was not their fault - worst place - do not buy - unprofessional and unreliable and unethical! Other online places stand behind their products and workmanship - this online seller does not so do not waste your money with them!

1: Blue lehenga Only order this lehenga if you want something like this. Poor quality material used. Zari is coming out around waist. Poorly stitched and looks bulky at waist. No cancan under lehenga to give more fare. No tassels are attached with Nala. Choli fabric has no embroidered at all. No cups are shown in choli.

2: Red lehenga.
Looks completely different from picture. Hardly any gher. No can can added to give lehenga more flare. Poorly stitched around the waist looks bulky. Choli has some embroidered on it. No cups are shown in to choli.

3: Blue lehenga.
Same as above. All of them looks completely different from the picture.