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1.4 1027 Reviews

Nike Complaints Summary

96 Resolved
930 Unresolved
Our verdict: If considering services from Nike with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Nike reviews & complaints 1027

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Newest Nike reviews & complaints

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J
1:27 pm EDT

Nike nike air force low

Hello I am contacting you because the beginning of June 2019 I purchased a pair of Nike air force low at sneaker villa, and there should be no reason why the sole should be detached from the shoe a month and a week later. I have been buying air force as a child and never had that issue. It seems to me as years go by the product is rising in price but quality of the product is becoming less durable to wear. It's hard to save up to purchase items and when we do so we expect especially sneakers to last a good amount of time, not 1 and a week. I wish for someone to contact me in regards to this issue. I would apperciate

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M
2:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Nike nike pegasus

I bought the Nike Pegasus because I started to run and I wanted the best product of the brand to take care of my feet (I didn't care about the price). I bought them in Perú, I was on vacation so I didn't use them until I came back to France. Today I went to run and I wore them. They destroyed my feet. Nothing that it promised was true! It hurt my feet, I have blisters. The arc of the arc of the sole hurt my skin. I paid around 100€ and I can't wear them again. What could I do? I trusted in the brand and in the sellers of your store.
I hope you can help me find a solution.

Thank you

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B
2:26 pm EDT

Nike cowardice

Dear Nike,

Thank you announcing that you are recalling the shoe with the Betsy Ross flag, . It came at exactly the right time for me personally -- I was just getting ready to buy two new Nike shoes -- a running shoe, and a walking shoe. As an avid runner, I usually buy 3-4 pair a year.

I have bought exclusively Nike shoes for almost 30 years -- and if I hadn't heard the news that the Betsy Ross flag shoe was being recalled I would have bought two more pair -- and then had to go through the inconvenience of returning them.

Now I am the proud owner of two Brooks shoes -- they look great, feel great, and I can wear them with pride. And I hope to stick with them for the next 30 years.

And hey, while you are at it, why don't you use the company's financial might to advocate other great causes of social justice like, say rename our nation's capitol (he had slaves, you know), try to get rid of the Declaration of Independence (he had slaves, you know), banish the current American flag (it did fly over the segregationist South, you know), and hey, maybe think about renaming your company because Nike was a Greek goddess (and the Greeks, I am sure you know, enslaved other people).

Thanks for reminding me where my money should go.

Sincerely,

Tom Delise

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M
9:51 am EDT

Nike defective tennis shoes

I purchased a pair of Nike tennis shoes at Finish Line inside Macy's in McAllen, Texas on 06/15/19. On 7/10/19 I noticed that the white stripe was coming off the tennis, I don't this should be happening in less of a month. I took them back to the store on 7/13/19 to exchange them for another pair, they would not refund or exchange the tennis because I did not have the box and because they were worn. My daughter bought me this tennis shoes. I've been buying Nike since my daughter bought me the first pair of Nike shocks when they came out. Those have been the best tennis ever, too bad I can't fine no where, well anyway I've been buying Nike ever since. But, it looks like I'm going to start buying another brand. VERY DISSASTIFIED CUSTOMER. I EXPECT TO HEAR FROM YOU.

my email is: [protected]@yahoo.com

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D
6:48 am EDT

Nike unprofessional and rude staff

I visited your store yesterday morning and had to deal with two members of your staff that were both rude and rather annoying. First of all a female staff member called Bryanna came over and asked if we needed help, when we replied "no thank you" she stayed with us and just stared at us as I tried on shoes. Upon paying we encountered a male staff member called Rowan. Rowan bombarded us with information about the Nike Club after I told him I didn't want to join. He then asked us to fill out a feedback form on his personal mobile phone and to give him and Bryanna a good review. In Rowan's own words, "it is just for our monthly bonus, it goes on how many good reviews we get". I would have been honest about my experience with the staff had Rowan not been reading what I was typing to make sure it was good enough. After spending a long time with him we wanted to leave the store but he made us wait so that he could call over Bryanna to tell her that we gave her a good review for her bonus. I personally feel that these staff members should not receive a bonus if they are just forcing the public to give them a good review against their will, they have not earned the bonus in the right way. As you can probably tell I am rather disappointed with the way I was treated by your staff. From now on I will either go elsewhere for running wear or shop online.

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R
9:28 pm EDT

Nike nike tuned 1

Date of incident: 14/07/2019
Description of incident: I was walking indoors (a furniture store) when i had a crack. I looked down but did not realize anything and had also not stepped on anything besides the carpet on the floor. I had felt that the middle of my left sole had also felt softer and not stable, i crouched down to look at the air bubble on the left foot and to my surprise it was split horizontally. My left sole is now deflated. I had only had the shoes for about one and a half months and the shoes had cost me $250 at footlocker.

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L
9:13 pm EDT

Nike nike ultra comfort flip flops

Purchase Nike Ultra Comfort Flip Flops at JC Pennys last month. I wore them about a week and got them wet and the odor is disgusting. I washed them trying to remove the odor it didn't work and sprayed them with Freebreeze it was no better. This also happened to me last year. The only time they got wet was walking on wet grass. This not something you would expect to happen. There is a warning don't get wet. The pair last year had to thrown in the garbage. Now another pair this year. Some advise please. Thank you.

Louise Velasco

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T
7:41 pm EDT

Nike nike air max 2017

Myself and a friend bought the same shoes (black Air Max 2017) in September 2018 at the Nike Outlet in Conway SC. After a few months he told me that his air pockets on the heels had busted and had no support anymore. I joked with him but now mine have done the same thing. I am very unsatisfied that I bought a pair of shoes that cost $160 and they don't even last a full year. Please contact me by phone or email.

Tony Seagraves
[protected]@yahoo.com
[protected]

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P
2:25 pm EDT

Nike no more nike in my home

This disgusts me that I even am having to write this. The company of Nike is controlled by athletes and swayed. This is ridiculous. That CK guy should have NO PULL on what you sell and dont sell. He is nobody just a rude unamerican non -educated boy. Get some balls NIKE. This family of 4 will dispose of all nike apparel and shoes. Thinking the dumpster would be great! Week company weak values. REALLY

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J
5:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Nike jordan retro 5 michigan

Just received pair of retro 5 Michigan. Both shoes are creased! I'm extremely upset. Talked to customer service, he said I can either keep the flawed pair or return these for a refund. I feel Nike should do a little bit better. I paid $237 for a quality product! They shouldn't look like this. Look like they've already been worn. The shoes are deadstock, I've ordered from you several times in the past. First issue ever . Order #C00106021153

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L
7:27 am EDT

Nike marketing anti-american

No longer will I buy Nike due to the angry, unamerican, hated sponsorship you provide for CK and Megan ( whatever her last name is ). Both are a disgrace to this country and should get the h___ out. If this is representation of NIKE so be it. My goal is to ensure that all big businesses in this country that sell your products end contracts by 2020.

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E
8:46 pm EDT

Nike legend trainer (black)

I bought the Nile Legend Trainers for $106 because they looked well constructed and were reinforced at the toes and around the laces. After less than 2 months of use. The mesh material is tearimg apart at the place where the shoe bends. This after mild to moderate use 3 times a week. clearly the mesh material is not robust enough.
I would like to have the shoes replaced or preferably exchanged for a nike design that is more durable.

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C
7:45 pm EDT

Nike champs customer service

I am just writing to advise you that I just left Champs Store in Intercity Mall and thought you should be aware. I attempted to purchase a pair of your Nike women's $200.00 runners and was told I couldn't try them on because I had flip flops on without socks. Keep in mind it is 32 degrees here in Thunder Bay right now and I was shopping in flip flops and a dress. I am very disappointed in the customer care I have received. Clearly I or my family will not shop at Champs anywhere again.

Just wanted you to know the customer care that is being given while selling your product. Understandably this is not Nike's fault but does am a little discouraged with Nike as well.

Thank you for your time.

Christine Ainsworth
[protected]@shaw.ca

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A
2:28 pm EDT

Nike free give away

Hi, my names Anjulie and I filled in and completed all the necacery steps for the free give away and it told me I hadn't done it, I completed it 3 times and the same thing happened.

I love Nike, and use Nike products everyday, either on the soccer pitch or casually, I hope you receive this.

Hope you have a good day, and look forward to hearing from you soon.❤

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M
2:15 pm EDT

Nike kaepernick's position

I am very disappointed in recent Nike public images. The lastest in removing the Betsy Ross Flag is unexplainable. I am no longer an investor in Nike and will not purchase Nike products until a ":new image" is established. Attached is a photo of President Obama's second inaguation where he proudly displayed two such offensive flags. Ask Kapernick to grow up and be greatful for all he has in the USA.
His disrespect for our country and flag hurts everyone who has every worn the uniform and represented the USA in ways he has not.
Respectfully Mike Erickson

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L
7:50 pm EDT

Nike loss of a product choice caused by some overpaid [censored]

I SHALL (provide as much information as possible)
I've never sought out a NIKE brand product before but I SURE AS HELL WON'T do so from now on!
KP can kiss my [censored] and so can NIKE!
Removing a product from the shelves that sports an AMERICAN theme is awful.
NIKE should be ashamed.
I'll do my best as a NIKE enemy, to cause others to join me.
I cannot fathom the depths of ignorance that is present at NIKE Inc.
Perhaps NIKE can offer an apology to the USA and cancel KP's Contract and MAYBE
I'll think otherwise...after I get past the pain inflicted by NIKE!
God Bless you anyway. (I must)
Larry

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B
5:48 pm EDT

Nike nike corporate policies

You have once again shot yourself in the foot - this time more literally than before. By bending to that low life disrespectful Kaepernick you have joined with the devil and I will never support or purchase any of your products. I will also share my opinion of your poor decisions with all of my golf friends and acquaintances. As a 14 handicap I get the attention of many of my associates.

[protected]@aol.com

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M
9:40 pm EDT

Nike marketing

I've probably spent 10k on Nike apparel in my life. That all stops today. And I will be swapping all my curent gear for other brands. The shameful, ignorant and cowardly act to pull your shoes on a misplaced objection is the end of my patronage. I only hope that others join me until and unless you issue a public apology for disrespecting this Country. And donate a ton of money to a veterans group.

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A
9:49 am EDT

Nike complaint

Hello Adidas, my new friend. I'm done with Nike, finally. I cut the cord. The Betsy Ross, Colin "the communist" Kapernick debacle was the last straw. By succumbing to this privileged, politically driven, racial puppet, Nike has turned a corner into the political realm that it won't recover from under the current management. Because of this I'm finished buying any products produced by this company until the current leadership is removed from their positions.

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M
10:29 pm EDT

Nike betsy ross american flag shoes

Everything i own is Nike. All I buy is Nike. I will not purchase another Nike product until Colin Kaepernick is dropped from contract. If you do not respect your nations flag, you should not live in that country. I spend 1000's of dollars on your products every year but that will now stop. My family and I will not wear an article of your clothing or purchase any of your products until you stop listening to this "opressed" millionaire piece of trash that you call an employee.

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Nike In-depth Review

Product Range and Quality: Nike offers a wide range of products that cater to various sports and activities. From running shoes to basketball gear, their product selection is extensive and diverse. The quality of Nike products is exceptional, with a focus on durability, performance, and comfort. Whether you're a professional athlete or a casual fitness enthusiast, Nike's product range and quality are sure to meet your needs.

Website Design and User Experience: Nike's website design is sleek, modern, and user-friendly. The layout is intuitive, making it easy to navigate through different categories and find the desired products. The search function is efficient, allowing users to quickly locate specific items. The website also provides detailed product descriptions, sizing charts, and customer reviews, enhancing the overall user experience.

Pricing and Value for Money: Nike products are known for their premium quality, and as a result, they are often priced higher compared to other brands. However, the value for money is excellent considering the durability and performance of the products. Nike occasionally offers discounts and promotions, making their products more affordable and providing customers with good value for their money.

Customer Service and Support: Nike's customer service is commendable. They have a responsive and knowledgeable support team that can be reached through various channels, including phone, email, and live chat. They promptly address customer inquiries, provide assistance with product-related issues, and ensure customer satisfaction. Nike's commitment to customer service sets them apart from their competitors.

Shipping and Delivery: Nike offers reliable and efficient shipping services. They provide accurate tracking information, ensuring customers can monitor the progress of their orders. The delivery times are generally prompt, and Nike takes necessary measures to ensure that products are well-packaged and protected during transit. Overall, their shipping and delivery process is smooth and reliable.

Return and Exchange Policy: Nike has a flexible and customer-friendly return and exchange policy. They allow returns and exchanges within a specified timeframe, provided the products are in their original condition. Nike provides clear instructions and guidelines for the return process, making it hassle-free for customers. They also offer free returns, which adds to the convenience and customer satisfaction.

Brand Reputation and Trustworthiness: Nike has established a strong brand reputation over the years. They are known for their commitment to quality, innovation, and performance. Nike's association with top athletes and sports teams further enhances their credibility and trustworthiness. Customers can rely on Nike to deliver products that meet their expectations and provide a positive overall experience.

Social Responsibility and Sustainability Initiatives: Nike has made significant efforts in social responsibility and sustainability. They have implemented initiatives to reduce their environmental impact, such as using sustainable materials and reducing waste. Nike also supports various community programs and initiatives, promoting inclusivity and equality. Their commitment to social responsibility sets a positive example in the industry.

Innovation and Technology: Nike is at the forefront of innovation and technology in the sports industry. They continuously strive to develop and incorporate cutting-edge technologies into their products. From advanced cushioning systems to moisture-wicking fabrics, Nike's innovative approach enhances performance and comfort. Customers can trust Nike to provide them with the latest advancements in sports technology.

Overall Customer Satisfaction: Overall, Nike excels in meeting customer expectations and delivering a satisfying experience. Their wide product range, exceptional quality, user-friendly website, and excellent customer service contribute to high levels of customer satisfaction. Nike's commitment to innovation, sustainability, and social responsibility further enhances their reputation. Whether you're a professional athlete or a casual sports enthusiast, Nike is a brand that consistently delivers on its promises.

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