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1.4 1027 Reviews

Nike Complaints Summary

96 Resolved
930 Unresolved
Our verdict: If considering services from Nike with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Nike reviews & complaints 1027

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Newest Nike reviews & complaints

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10:58 pm EDT
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Nike children’s shoes

I purchased my son two new pairs of Nike tennis shoes for school at the beginning of September. Within the first few weeks of wearing one them the liner ripped out of one shoe completely and is already tearing out of the other. We always buy Nikes for our boys and are very disappointed in the quality of these. They are not comfortable now and he is unable to wear them!

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9:49 pm EDT

Nike nike soccer cleat

I bought new cleats for my daughter, and after 4 weeks they smell like cat urine...yet they have never ever been around a cat! Yes the outside of the clear has gotten wet/damp, but they always sit on a rack to dry after each game/practice.
They look brand new but smell disgusting!
Is this a known manufacturing issue with the cleat?
What takes the smell out?
Can they be Replaced?

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7:50 pm EDT
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Nike nike slip on

I purchased my husband some Nile slip ons in the beginning of summer. A couple of days ago we went on a picnic and he left his sandals in truck. When we got back home and got our stuff off, he tried to put them on and one of them had shrunk and became funny looking. We've always used Nike products and love them. We just can't wrap ourselves around how this happened to such a great product!

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8:58 pm EDT

Nike faulty product

Please see attached pictures of a running tights which was purchased at Castle Hill store about three months ago.
Right after the first wash (as per instructions) the design tale below the knee on both the legs has come off..clearly it is shoddy manufacturing as the paste on the design strip has come off.
I had referred this issue to the retail store and apparently you guys have declined it.

I am not accepting your version that the product was not used for right purpose.
It has been worn in the gym for Tread Mill and Cross Training . You guys claiming that it is strictly for running and cannot be worn for any other purpose is no less than ridiculous.

Why would the paste come off exactly underneath the two stripes below the knees? That are is neither bending not stretching
Why did it not come off while in use at the Gym?
How come it has come during wash?

I would expect a favourable response at the earliest

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3:45 pm EDT

Nike nike women’s tennis shoes

Hello, my name is Ty Climer and I am writing for my wife who bought a pair of Nike shoes at a Foot Locker store in Lafayette, Indiana in April. I don't think Foot Locker will do anything if we complain to them, but my wife has only been using these shoes for normal wear and exercise, but they already have holes or tears in the side by the toes. This should not be happening after less than 6 months, right? We wanted to let you know if anything can be done about this.

Thanks,
Ty Climer
[protected]
[protected]@purdue.edu

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Jandm855
, US
Oct 03, 2019 12:02 am EDT
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The same thing happened to my sons shoes after a month of wear! I disputed this with Nike and they said it was “normal wear and tear”. The rest of the shoe is in almost perfect condition, soles still fully intact. How does wear and tear only happen in this one area? Nike probably spends cents making these and we pay hundreds for [censored]ty materials!

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11:49 am EDT

Nike sneakers

I found a pair of sneakers that I loved so much I bought 3 pairs at one time. Much to my disappointment, all 3 wore in the same place, way to early for my monetary investment. I rotated my wear so I expected them to last longer than they did. I see it as a bad design or bad materials.

I feel like I did not get a good value for the expense. I bought all 3 pairs from Target.

Brian

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3:59 am EDT
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Nike nike just do it leggings

Hello,

No more than 4 weeks ago I brought a pair of ladies leggings (just do it) on left leg.
Just recently (today) the inner seam, thread has come completly loose leading to a gaping hole in the fabric.
Considering these leggings cost over $50 aud, I would have expected them to last a lot longer than 4 weeks (more so that they are from a leader in active wear nike)
Next time I will reconsider buying nike going forward.

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2:49 am EDT
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Nike crop top

After just a few months of my daughter wearing a Nike Crop top ot starts falling apart. No receipt a d not 100% on wear it was purchased but the online support told me to call a number anyway (they couldn't help). Called the number snd they're not willing to do anything about - they wont even accept my complaint (didnt ask for anything).
Absolute waste of time and poor quality products for the price we pay for them
Save yourself the money and shop elsewhere!

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5:41 pm EDT

Nike the shoes and the service.

I ordered my shoes on July 11, 2019 and it said I will get them in close to August 15, 2019. I did not get them because they said they didn't have the one material. They should have lots of material all the time. I finally got them September 9, 2019, almost two months. I got my shoes and they had a little bit of black on a orange part and also like some fuzzy or unfinished work on my shoes.

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9:11 am EDT
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Nike nike react shoe - torn (ripped) in few months

Hi, I have purchased Nike react shoes from Aurora Farms Premium Outlets on 04/07/2019, which is 4 months back and using this shoes only for running during weekends, but the shoe was torn within few months and i am not happy with the product . Please check and do the needful. Hope you reply to my email is "Sudheerkotagiri.[protected]@gmail.com". Attaching the shoe pics and bill for your reference.

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8:57 am EDT
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Nike trainers 270 and 720

Purchased a pair of 270 and 720 after purchasing i noticed that they hav ALLAH printed underneath and in the sole
This totally unacceptable from a company like nike to disrespect a religion of millions of people across the globe
This needs to be removed a. s. a. p, disgusting shamefull act from the designers the owners i wil not let this go i wil take it as far as i need too nike is disrespecting millions of Muslims around the globe by doing this

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11:40 am EDT
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Nike nike air max 720 punkcher

Hi
During our visit to Eindoven netherland in august we bought nike airmax 720 size 38 to our boy.
The kid woar the shoes few times only and because it is an expensive shoes he kept them and walk with them only to a special events
Unfortunately the air pressure went out from one shoes like a flat tire / puncture.
We live in israel and we didn't kept the receive
How can you help us to replace the shoes
Thanks
Boaz shemesh +[protected]
[protected]@gmail.com

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7:41 pm EDT

Nike endorsement

I've worn Nike all my life, I've dressed my children in Nike. My children are athletic so I would buy all their sporting equipment that was Nike. Not anymore I'm a proud American and refuse to support a company who supports an antiamerican! Is he really worth endorsing him? If your selling shoes to proud Americans why on earth would you pick a low life scum like Kaepernick? Dumb move Nike, dumb move.

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Anita Bawnghit
, US
Sep 01, 2019 10:03 pm EDT

The president is much more of a deplorable human being than Kapernick.

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7:56 pm EDT
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Nike bathing suit

So I bought 2 swimsuits from Big 5 Sporting Goods in Lynnwood, Washington that had Nike Swim suits and I brought them both to Hawaii for vacation and I used 1 for about a month and then a couple days ago it ripped near the butt. So I thought its fine I will use my 2nd one but I used the second one for 2 days and it ripped in the same place. It was like $20 per swim suit, I'm very upset and annoyed that I couldn't swim without using 3 different swim suits! Sincerely,
A long time Nike Customer

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4:57 pm EDT
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Nike a pair of nike shoes

I just bought these shoes 7-22-19. Have been wearing them for about a month now. The toes in the shoes have worn threw already and you can see my socks threw the fabric. About a week ago is when this started happening. I buy a pair of Mike's every six months. This has been the cheapest pair of shoes! Iam not happy at all! I work my hardest to afford a new pair of shoes for work and play. What can you possibly do for me and this inconvenience. Thanks Marie whittington

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9:32 am EDT

Nike woman's sneakers

I purchased a pair of sneakers from an Nike outlet in Florida while on vacation. They looked nice and were comfortable when I tried them on. After wearing them I noticed I kept tripping. After some thought I realized they are flawed. All I wear are Nike, also buying them for my toddler. Have never encountered this issue before. Please next time dispose of flawed shoes rather than sell them to the public, I almost fell multiple times.

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1:01 pm EDT
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Nike nike airmax 720

I am a 20 year old college student who has worked and saved up for weeks to buy my boyfriend a pair of 720 Airmax. After having them a few days we noticed a Thumbtac in the bottom of the shoe and now the air bubble is deflating. As these runners cost 190 euro i expected a much more durable sole, the rubber should be able to withstand more than a [censored] from a thumbtac and I am extremely disappointed in this product. I feel that i wasted my money on a non-durable pair of shoes and they cannot be returned because it is not the fault of the store but that of the company. I would appreciate if Nike would resolve this issue as the shoes were very expensive and also a gift.

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Aidan2002
London, England, Greater London, GB
Mar 20, 2021 6:15 am EDT
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My son bought a pair of 720's

They have hardly been worn, but after 3 months, one of the soles has a puncture.I have done a water test, there are no holes on the under sole.The leak must be from the insole side.Onviously they were faulty.These shoes were £160.Nike's 60 day return policy means that they are a write off.Very disappointed. Would love to hear Nike's thoughts on this, considering the price.

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5:39 am EDT
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Nike shoes

Hello my name is Ashley and for the past few years I have been very dissatisfied with the availability of female shoes sizes 12-13. I have big feet and I want to feel cute in my running shoes or basketball shoes or whatever it may be. But, I am always turning to the mens section because you guys don't produce cute, fun, appealing, athletic shoes in my size. Every store I have been into only run up to a size 11. I live overseas now and still am dissatisfied with the online shopping. I don't think I am the only one with this problem. Why can't you offer size 12.5 in Nike stores? Why am I always forced to the mens section? I hope something can be done about this because I am tired of being frustrated with the fact that my feet are "too big" to fit in any female shoe in shop.

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7:43 pm EDT

Nike bv6139-500 size 10 womens (nike quest)

15 yr old daughters shoes we bought at the end of July 2019, at Academy Sports on Airport Blvd, in Mobile, AL. She has worn them for aproximent 3 weeks. They are coming apart at the webing. I will gladly send them back for a refund or replacement. My e-mail is nathan.[protected]@hotmail.com. please advise on corrective actions. I now have to go buy my daughter another pair of shoes. Very disappointed and frustrated.

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6:07 pm EDT

Nike endorsement

My family (including 1 former Olympian, 3 NCAA champions an 1 five time national champion) of 17 (immediate and extended) have been dyed in the wool Nike customers for 2 decades. Everything was always Nike.

We just had a family meeting and agreed UNANIMOUSLY that none of us would EVER purchase another Nike product as long as we live.

Additionally, all of us brought every Nike product we own and made a bonfire and burned all of it.

The reason for this tremendous change of heart by a former "Nike family"?

Colin Kaepernick.

Your support and endorsement of a cowardly traitor like him told us all volumes about who you truly are... antiAmerican.

We are done with you.

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Nike In-depth Review

Product Range and Quality: Nike offers a wide range of products that cater to various sports and activities. From running shoes to basketball gear, their product selection is extensive and diverse. The quality of Nike products is exceptional, with a focus on durability, performance, and comfort. Whether you're a professional athlete or a casual fitness enthusiast, Nike's product range and quality are sure to meet your needs.

Website Design and User Experience: Nike's website design is sleek, modern, and user-friendly. The layout is intuitive, making it easy to navigate through different categories and find the desired products. The search function is efficient, allowing users to quickly locate specific items. The website also provides detailed product descriptions, sizing charts, and customer reviews, enhancing the overall user experience.

Pricing and Value for Money: Nike products are known for their premium quality, and as a result, they are often priced higher compared to other brands. However, the value for money is excellent considering the durability and performance of the products. Nike occasionally offers discounts and promotions, making their products more affordable and providing customers with good value for their money.

Customer Service and Support: Nike's customer service is commendable. They have a responsive and knowledgeable support team that can be reached through various channels, including phone, email, and live chat. They promptly address customer inquiries, provide assistance with product-related issues, and ensure customer satisfaction. Nike's commitment to customer service sets them apart from their competitors.

Shipping and Delivery: Nike offers reliable and efficient shipping services. They provide accurate tracking information, ensuring customers can monitor the progress of their orders. The delivery times are generally prompt, and Nike takes necessary measures to ensure that products are well-packaged and protected during transit. Overall, their shipping and delivery process is smooth and reliable.

Return and Exchange Policy: Nike has a flexible and customer-friendly return and exchange policy. They allow returns and exchanges within a specified timeframe, provided the products are in their original condition. Nike provides clear instructions and guidelines for the return process, making it hassle-free for customers. They also offer free returns, which adds to the convenience and customer satisfaction.

Brand Reputation and Trustworthiness: Nike has established a strong brand reputation over the years. They are known for their commitment to quality, innovation, and performance. Nike's association with top athletes and sports teams further enhances their credibility and trustworthiness. Customers can rely on Nike to deliver products that meet their expectations and provide a positive overall experience.

Social Responsibility and Sustainability Initiatives: Nike has made significant efforts in social responsibility and sustainability. They have implemented initiatives to reduce their environmental impact, such as using sustainable materials and reducing waste. Nike also supports various community programs and initiatives, promoting inclusivity and equality. Their commitment to social responsibility sets a positive example in the industry.

Innovation and Technology: Nike is at the forefront of innovation and technology in the sports industry. They continuously strive to develop and incorporate cutting-edge technologies into their products. From advanced cushioning systems to moisture-wicking fabrics, Nike's innovative approach enhances performance and comfort. Customers can trust Nike to provide them with the latest advancements in sports technology.

Overall Customer Satisfaction: Overall, Nike excels in meeting customer expectations and delivering a satisfying experience. Their wide product range, exceptional quality, user-friendly website, and excellent customer service contribute to high levels of customer satisfaction. Nike's commitment to innovation, sustainability, and social responsibility further enhances their reputation. Whether you're a professional athlete or a casual sports enthusiast, Nike is a brand that consistently delivers on its promises.

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