Having problems with Newsmax Media?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Newsmax Media reviews first appeared on Complaints Board on Apr 9, 2010. The latest review Newsmax Magazine delivery that I never asked for but are told I will be billed for was posted on Apr 6, 2021. The latest complaint Unauthorized Credit card Charges was resolved on Oct 18, 2012. Newsmax Media has an average consumer rating of 1 stars from 27 reviews. Newsmax Media has resolved 2 complaints.

Newsmax Media Customer Service Contacts

+1 800 485 4350 (Head Office)
+1 888 766 7542 (Financial Services & Publications)
P.O. Box 20989
West Palm Beach, Florida
United States - 33416
Mon8:30 AM - 7:00 PM
Tue8:30 AM - 7:00 PM
Wed8:30 AM - 7:00 PM
Thu8:30 AM - 7:00 PM
Fri8:30 AM - 7:00 PM
Sat8:30 AM - 2:00 PM
SunClosed

Newsmax Media Complaints & Reviews

Newsmax.com — More people should file official complaints about Newsmax.com

I made the mistake of giving credit card information to read Meltdown on Mainstreet. There were some...

Newsmax AftershockUnauthorized Credit Card Charge

Unauthorized charge on Discover card, supposedly by my father via the Internet: 1. My father does not have a Discover card; although the account is in his name, my mother has sole possession of the card which she uses for very specific purchases. 2. My father does not know how to order over the Internet. 3. This upsets me the most: when I called, they readily agreed to refund the charges but asked that we please not notify the credit card company! I told them that I felt compelled to notify Discover and they warned that it would take longer to refund the charge and the card number might have to be changed. Whereas, they could just refund the charge and "put a freeze" on any further use of that credit card number. I'd like to know where/how they got the number to begin with! They can't answer that...

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    NewsmaxUnauthorized Subscription Charge

    The below email to Newsmax outlines the issue, what I expect from them in to remedy the situation and the action I will take if they do not respond. Fortunately the State of Michigan has an Attorney General's office that takes an active interest in such complaints.
    ___________
    On July 10, 2011 I accepted a trial offer (Order ID # ____; Customer ID #_____) that included the following:

    -trail subscription to Newsmax
    -trial 3-month subscription to The Dividend Machine
    -trial 2-month subscription to Financial Intelligence Report
    -copy of the book Money Mischief for $4.95

    Sometime after I placed this order I received a mailing indicating that within 6 to 8 weeks of the order I would receive my first issue of the trial subscriptions.

    I have yet to receive a trial copy of The Dividend Machine. I received, last week, a first copy of the Financial Intelligence Report. Much to my distress I also discovered I have been charged $99.00 for the Financial Intelligence Report. This is supposed to be a trial subscription yet my credit card account was charged the $99.00 nearly one week before I received the first copy of the supposed trial offer.

    Documentation I received from Newsmax stated "A month before your trial subscription will expire we'll kindly send you a renewal notice making you aware that your subscription will renew automatically. Of course, if you decide you do not wish to continue your subscription, simply write "cancel" on the renewal notice and mail back."

    No trial subscription has yet started (other than Newsmax magazine itself for which I have received two copies), I have received no such renewal notices that would offer me the opportunity to respond as you described in your mailings.

    This leads me to believe that Newsmax's offer is nothing more than a fraudulent scam to induce individuals into subscriptions that they ultimately may not desire to maintain.

    In order to remedy this belief I expect the following:

    1. The $99.00 charge to my credit card is to be credited back. The trial subscription to both the Financial Intelligence Report
    and the The Dividend Machine are to be cancelled and there are to be no further charges to my credit card for these publications.
    2. I receive no further issues of Newsmax nor any further email notices. My credit card is not to be charged for any subscription amount.
    3. I will return the copy of "Money Mischief, for which I paid $4.95. I should note that this book is available at Amazon for $7.98 and eBay for $11.00 and there is a free download also available on the internet. I will also return my two copies of Newsmax and the first copy of the Financial Intelligence Report that I received last week.

    I am deeply disappointed and angered by such a scam offered by what is alleged to be a reliable and respected conservative news source.

    Failure to accept this offer or respond, in any way to this email, will result in my turning this matter over to the Attorney General's office for the State of Michigan

    Regretfully,
    R, . Brown

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      • Sl
        SLyn Jan 15, 2014
        This comment was posted by
        a verified customer
        Verified customer

        Hello, I posted on 12/21 concerning funds deducted from my account from Newsmax. I would like to report that Newsmax did refund my money as promised and within the three days. However, they sent a very confusing email; if you don't read the fine lines or maybe not accustomed to emails that could be fraudulent you may end up signing up for this product again.The email subject heading states: "CANCELLATION CONFIRMATION; PLEASE RESPOND". This is deceptive and gives the impression that you must "click" to confirm your cancellation. When you click, there is no "conformation" to click. The only thing you can do here is click to SUBSCRIBE or RE-SUBSCRIBE TO THIS SERVICE! I don't know if anyone else can confirm what I am saying, if so please help inform other readers. I would like to comment that I received professional service on the phone and Newsmax did not hesitate and did honor their word. Nevertheless, I am very disappointed that this company feels they have to use these types of methods to secure customers. I will hope that this will change in the near future. Lesson Taught: Buyer Beware!:)

        0 Votes
      • Pa
        pamela diez Feb 03, 2013
        This comment was posted by
        a verified customer
        Verified customer

        on a sunday i need to relax i really dont like portfolio assosiates recovery calling my house everyday and asking me for money.please do your annoying business of caling somewere else.i feel really harrastment from your company, i really wanna call the police and really put a little presure on you.dont call my home on a sunday. thank you and good luck to your company p.s. get a real job.

        0 Votes
      • Yo
        Yoder T. Sheepherder Feb 03, 2013
        This comment was posted by
        a verified customer
        Verified customer

        I received an email pretending to be from an online news source that I use, but when I clicked the link I was subscribed to Newsmax. Now I've unsubscribed once a day for the past week, but the volume of spam has increased.

        0 Votes
      • Cs
        CS1422 Oct 31, 2011

        As part of the Newsmax customer service team I am sorry to hear that you are having this issue. We take these types of situations seriously. We have long maintained an A+ rating with the Better Business Bureau. If you would, please call [protected] [Monday through Friday 9 am to 5 pm ET] or email us at [email protected] We would be happy to fix any problem you have and assist you in any way. Thank you.

        0 Votes

      NewsmaxI had canceled the thing, charged anyway

      I had ordered a book. Then this charge showed up on my account. I had declined this service or whatever at the time.

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        • Cs
          CS1422 Oct 31, 2011

          As part of the Newsmax customer service team I am sorry to hear that you are having this issue. We take these types of situations seriously. We have long maintained an A+ rating with the Better Business Bureau. If you would, please call [protected] [Monday through Friday 9 am to 5 pm ET] or email us at [email protected] We would be happy to fix any problem you have and assist you in any way. Thank you.

          0 Votes

        Newsmax.com — They specialize in spam

        They specialize in spam. If you subscribe, you will get several messages each day from them and other...

        We are here to help

        • 16 years' experience in successful complaint resolution
        • Each complaint is handled individually by highly qualified experts
        • Honest and unbiased reviews
        • Last but not least, all our services are absolutely free

        Newsmax — Won't unsubscribe

        I have been trying to stop Newsmax Health from invading my email daily for over a month now to no avail...

        Newsmax* Franklin Report — Unauthorized subscription charge

        I ordered a free book from Newsmax, the requirement being I pay the postage and they send me several...

        IN THE NEWS

        Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
        If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
        One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
        A consumer site aimed at exposing unethical companies and business practices.
        ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
        You'll definitely get some directions on how customer service can best solve your problem.
        Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.