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Newegg Business Customer Service Phone, Email, Contacts

Newegg Business
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Newegg Business Reviews 3

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Newegg Business Disappointing Experience with Newegg Business: Lack of Support and Misleading Information

I gotta say, I had a pretty rough experience with Newegg Business. It took me and my team a hot minute to fill out all the paperwork to get our account set up, but when we finally did, we were left high and dry. No one was assigned to help us out or answer any of our questions about financing. It was a real bummer, especially since we were hoping to get a loan to help us with our Crypto-currency Mining OP.

To make matters worse, we were straight up lied to about the loan. I mean, come on, that's just not cool. And to think, we've been loyal customers for over 5 years and have bought over 200 products from them. It's safe to say we won't be recommending them to anyone anytime soon.

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Newegg_Support
Newegg_Support
City of Industry, US
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Hi I. Franecki! I truly apologize about your overall experience with us. Please reach me with your customer number via direct message and I will assist as best I can! I look forward to hearing from you!

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Newegg Business Terrible Customer Service and Misleading Practices: My Experience with NewEggBusiness

NewEggBusiness is a company that I had high hopes for, but unfortunately, my experience with them was not a good one. They convinced me to sign up for a business account, but once I did, I found out that I couldn't convert back to a regular account. This was a huge disappointment, and I wish I had never made the switch.

The customer service at NewEggBusiness is terrible. The representatives have terrible attitudes and are not helpful at all. I had a lot of trouble with pricing and promo codes, and they didn't honor the same deals that I had access to before. It was frustrating and made me feel like I was being taken advantage of.

When I asked the representative who converted me about the changes, he told me that there were no downsides, only benefits. This was a lie, and I feel like I was misled. I was so angry that I wanted to punch him in the face, but instead, I decided to write this review.

Overall, I would not recommend NewEggBusiness to anyone. They are a terrible company with terrible customer service and pricing. If you are considering signing up for a business account, I would advise against it. Stick with the regular NewEgg account and save yourself the trouble.

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Newegg_Support
City of Industry, US
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Hi R. Ebert! I truly apologize about your overall experience with us. At your earliest convenience, please forward me your account number in a direct message, so I can best escalate it if possible. I look forward to hearing from you!

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Newegg Business Terrible Experience with Newegg Business Marketplace: Beware of HotDealz4Less Vendor

I recently had a terrible experience with Newegg Business and their "marketplace". I made the mistake of ordering from a vendor called HotDealz4Less, which should have been a red flag from the start. The products I ordered were shown as in stock, but it took two weeks for them to even ship the package. When it finally arrived, they had sent me the cheaper version with a similar part number. I could have gotten the same product from Amazon and had it in two days, but instead I waited a total of three weeks to receive the wrong item.

After shipping it back, the vendor received the return in just four days. However, it has now been two more weeks and I still haven't received a refund. I have tried contacting the vendor directly and Newegg through every means possible, but all I get is the same response: "Give us the tracking information and we'll look into it" followed by "Please give the vendor more time to process your return". It's been a month and a half since they took my money and I still haven't received the product I ordered or a refund. It's absolutely ridiculous that they need more time to process the return when they already received the wrong items they shipped me back almost two weeks ago.

I would never order from Newegg Business again, even if they were the last place on earth to buy a product. Their customer treatment is abysmal and I'm not alone in this experience. I urge all buyers to beware and look at the reviews before making a purchase.

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Newegg_Support
City of Industry, US
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Hi M. Satterfield! I truly apologize about your overall experience with us as well as our Marketplace seller. At your earliest convenience, please forward me your order number in a direct message, so I can best escalate it if possible. I look forward to hearing from you!

Newegg Business Complaints 0

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Is Newegg Business Legit?

Newegg Business earns a trustworthiness rating of 47%

Double-checking is the best solution in this case.

Our conclusion: After detailed research, ComplaintsBoard concludes that Newegg Business's website isn't completely safe. So, it's better to be careful, especially when browsing their products or sharing personal information.

We conducted a search on social media and found several negative reviews related to Newegg Business. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About Newegg Business

Screenshot Newegg Business
Newegg Business is a leading online retailer that specializes in providing a wide range of technology products and solutions to businesses of all sizes. With a vast selection of products from top brands, Newegg Business has established itself as a one-stop-shop for all your business technology needs.

The website is designed to be user-friendly, with a simple and intuitive interface that allows customers to easily navigate through the site and find the products they need. The site also offers a variety of tools and resources to help customers make informed purchasing decisions, including detailed product descriptions, customer reviews, and expert advice.

Newegg Business offers a wide range of products, including computer hardware, software, networking equipment, and office supplies. The site also offers a variety of services, including custom-built computers, IT consulting, and installation services. With a focus on providing high-quality products and exceptional customer service, Newegg Business has become a trusted partner for businesses across a wide range of industries.

One of the key advantages of shopping with Newegg Business is the company's commitment to providing competitive pricing. The site offers a price match guarantee, ensuring that customers always get the best possible price on their purchases. Additionally, the site offers a variety of financing options, including leasing and installment plans, to help businesses manage their technology budgets.

Overall, Newegg Business is a reliable and trustworthy source for all your business technology needs. With a vast selection of products, competitive pricing, and exceptional customer service, the site has become a go-to destination for businesses looking to stay ahead of the curve in today's fast-paced digital world.
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  1. Newegg Business Contacts

  2. Newegg Business phone numbers
    +1 (888) 482-6678
    +1 (888) 482-6678
    Click up if you have successfully reached Newegg Business by calling +1 (888) 482-6678 phone number 0 0 users reported that they have successfully reached Newegg Business by calling +1 (888) 482-6678 phone number Click down if you have unsuccessfully reached Newegg Business by calling +1 (888) 482-6678 phone number 0 0 users reported that they have UNsuccessfully reached Newegg Business by calling +1 (888) 482-6678 phone number
  3. Newegg Business emails
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  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 13, 2024
Newegg Business Category
Newegg Business is ranked 65 among 432 companies in the Computer Hardware category

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