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New York Sports Club [NYSC]membership fees applied months after cancellation

Hello,

I canceled my membership at Rego Park NYSC in late June/early July. I have since been charged the monthly fee for September and October. I was told by the manager that I would only get charged once more for the month of August. This.. after repeatedly trying to get a hold of him by calling and emailing with no response until I posted a complaint on this board.

This is so ridiculous. I am sick and tired of complaining the the manager at the Rego Park gym. It is a waste of my time and their time.

NYSC - please train your staff better. Process cancelations in a timely and effective matter. This is so unnecessary for your customers to be chasing you down for some stupid monthly fee months after they have gone to so much trouble to cancel in the first place.

Thank you,
Paula

New York Sports Club [NYSC]

Pa
Oct 02, 2019

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