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CB Social Services NYC Housing Authority [NYCHA]
NYC Housing Authority [NYCHA]

NYC Housing Authority [NYCHA] review: Broken intercom.

U
Author of the review
5:19 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The intercom has been out of order for months. I have submitted a maintenance request on 8/9/25, but the work ticket [protected]) was closed without any reason and NYCHA has not repaired the intercom. I struggle with health issues and need to have most of my food and groceries delivered. It's a problem when the lobby door is locked and I'm unable to buzz the driver into the building because the intercom is not working, and then I have to come down to open the door and allow the driver into the building. This is frustrating and increases my hardship. The broken intercom has been an ongoing issue that NYCHA has not addressed.

Desired outcome: The desired outcome is when the intercom is repaired.

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  1. NYC Housing Authority [NYCHA] Contacts

  2. NYC Housing Authority [NYCHA] phone numbers
    +1 (718) 707-7771
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    Customer Contact Center
    +1 (718) 649-6400
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    Brooklyn
    +1 (718) 409-8626
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    Bronx
    +1 (212) 427-8542
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    Manhattan
    +1 (718) 657-8300
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    Queens/Staten Island
    +1 (212) 306-4652
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    Service for People with Disabilities Hotline
    +1 (888) 692-4279
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    Prevailing Wage Hotline
    +1 (212) 306-4845
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  3. NYC Housing Authority [NYCHA] address
    478 East Fordham Road (1 Fordham Plaza), 2nd Floor, Bronx, New York, 10458, United States
  4. NYC Housing Authority [NYCHA] social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 12, 2026
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NYC Housing Authority [NYCHA] Category
NYC Housing Authority [NYCHA] is ranked 14 among 18 companies in the Social Services category
#12 Walton County DFCS (Division of Family and Children Services) Walton County DFCS (Division of Family and Children Services) #13 Cuyahoga County Children and Family Services Cuyahoga County Children and Family Services #14 NYC Housing Authority [NYCHA] NYC Housing Authority [NYCHA] #15 Ohio Unemployment Ohio Unemployment #16 Alabama Department Of Human Resources / Dhr.Alabama.gov Alabama Department Of Human Resources / Dhr.Alabama.gov

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