Nespressowrong order received/customer service is rude

I Aug 17, 2018

I received my order into 2 separate boxes. When I opened second box there was someone else's order with all the shipment information. I called customer service and the woman was telling me that they don't keep a history for 3 months of the orders and she was not able to help after keeping me on the phone 48 minutes and said supervisor is not available

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