The complaint has been investigated and
resolved to the customer's satisfactionResolved NeoPets — Frozen account for no reason
resolved to the customer's satisfaction
I found my account to be frozen for no just reason. As other complains about neopets have gone, I'm an adult I know I broke none of their rules, etc. Yet my account was banned for nothing. I sincerely hope nobody purchases their products as my previous conversations with their support teams show they care nothing of their customers and will refuse to help you even if they are clearly, clearly in the wrong. They abuse their own terms of service and ruthlessly (as I'm seeing) ban accounts.