The complaint has been investigated and
resolved to the customer's satisfactionResolved Neibauer Dental Care, Herndon — always over charge co-pay! watch out your dental claim
resolved to the customer's satisfaction
This is my 3rd visit to this place. 1st visit was the x-ray and general examination.
2nd visit was for tooth filling. They charged me $180 even though my co-pay was $about 130.
On my third visit I paid $150 when I had to pay then $50. They credited me the difference between $180 and $130 from the 2nd service during the 3rd service co-pay ONLY when I asked them.
Now when i got the claim from my insurance and I ask them for a refund, the receptionist was very rude! I wonder why they charge so much when they know my co-pay.
I recommend every one to check their copay with their insurance if they ever got a service from these people. They are a rip off. The doctors there are really good...but the management SUCKS!! its a rip-off if you are not careful.