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National Auto Division Customer Care Service

National Auto Division, LLC

2323 Highway 9 North
New Jersey
United States - 07731

Customer Support Phone Numbers

+1 800 430 4428(Customer Service) 7 4
+1 732 559 9029 0 0
Work days:
Mon9:00 AM - 8:00 PM
Tue9:00 AM - 8:00 PM
Wed9:00 AM - 8:00 PM
Thu9:00 AM - 8:00 PM
Fri9:00 AM - 8:00 PM
Sat9:00 AM - 5:00 PM
Sun9:00 AM - 5:00 PM

National Auto Division Complaints & Reviews

National Auto Division / unethical behavior/harassment

7ckw on Sep 13, 2017
Phone call on 9/13/17 from national auto division 1. I am not a client 2. I receive a call on my work number 1-2 times per week 3. I have asked not to be called 4. Today the "gentleman" I was speaking with asked me if I was from tennesse. When I said "no." he replied, "because you're the...

National Auto Division / Telephone calls

Guytie on Apr 12, 2017
I have received several calls from nad I told them we were going to trade in our vehicle and they still kept calling even when I spoke to a supervisor and he told me he was going to take me off the call list they still keep calling several times a day and sometimes when they call and I...

National Auto Division / Rip off praying and threatening people

Bopp1296 on Jan 30, 2017
They called up a friend of mine I take care of and told her they were going to take her car away is she didn't pay for whatever she understood they wanted. She thought it was her car insurance company. They convinced her that she had to give them her debit or credit card. If you spoke...

National Auto Division / Harassing phone calls even after requesting to be taken off their list!

kaoreilly on Mar 31, 2016
This company has continued to call us about an extended warranty on a car that we have not owned for 3 years. One weekend in February we got at least 6 calls. When we picked up the phone, no one was there. We presumed it was an autodialer issue. After this, I answered the phone when they...

National Auto Division / Extended auto division

Reviewer18778 on Mar 4, 2016
I purchased this policy and cancelled it the next day. Had to send in a letter to cancel. Did it. Now it has been two weeks and they have not refunded my $158.00. Called many times and they say their going to credit back my money. Nothing has happened. I'm ready to go to the police, tired...

National Auto Division / Auto warranty

Reviewer35333 on Feb 23, 2016
My 87 year old Aunt who lives in the Memory Care unit of an Assisted Living Facility received an official looking "Monthly Invoice" document for an Auto Warranty. The invoice showed a monthly amount due of $252.85 and a Customer Balance of $3, 278.48. The account number is listed a...

National Auto Division / Extended warranty for honda vehicle

Reviewer55892 on Feb 10, 2016
Received a phone call from raymond meyer from nad and explained to him that I didn't want the extended warranty and I didn't want to receive anymore calls from nad. I had received many calls over the year from this company. The next day, received a phone call from valery jordan who again...

National Auto Division / Customer service and ignored requests for refund

Natasha Liu Thomas on Jan 22, 2016
I received harassing phone calls multiple times a week before I finally and naively listened and was convinced that I had to start a policy that day. I was assured of a 30 day safe period where I could receive a refund. A couple weeks later, I still had not received the policy handbook...

National Auto Division / Harassing phone calls

Reviewer58282 on Jan 6, 2016
I have been receiving harrassing calls from National Auto Division for a year and have asked them more than once to remove me from their list. I have NEVER owned a car in the make they ask about nor have I heard of this company before they started calling daily. They keep asking what car I...

National Auto Division / Harrasing phone calls

Lingernomore on Mar 2, 2015
I have been recieving harrassing phone calls from this company for at least 2 years, daily for the last 3-4 months. I have asked them more than once to remove me from their calling list. Now I get calls where when I answer, they hang up on me. I have'nt owned the car they keep calling...

National Auto Division / Poor warranty service

P A on Sep 19, 2014
We purchased an extended auto warranty for my husband's truck. The transmission failed. After contacting the warranty company, then towing his truck to a Ford dealership, we were informed that the company has the discretion to replace or repair, using used parts. NOTE: Thi...

National Auto Division / Misleading

Jamaicabeauty on Jun 20, 2013
MIKE KAHLBOUN w/tag #16067 called my home phone yesterday and told my 74 y/o mom that I owed money on a warranty. My mom wanting to help me paid him $450 on her debit card and told he would make 10 more payments for the warranty. When my mom told my I was furious because I've gotten...

National Auto Division / Scam artists

imagetu on Oct 18, 2012
These people are DISGUISTING ### How dare they take my mothers money, she is a 65 year old lady who works hard for her money and all she wants is to grow old with her little car with out any problems and this is why she fell for this terrible scam. They took $1, 200.00 from her account in...

National Auto Division / Deceptive sales tactics

Tagyourit on Apr 21, 2012
Calls claiming that your car manufacturer's warranty is expiring, and they are the only authorized entity to extend the warranty. Will not put you on a do not call list. Almost had my wife convinced they were legit. Check sites like this or BBB before you deal with them.

National Auto Division / Misleading and conflicting responses

William Rose on Nov 11, 2011
My 89-year-old mother signed up for this "policy" and within a month called the center again to cancel, once she realized she had misunderstood her need for it. She was billed over $200 dollars, and forfeited this. In a subsequent phone call, I, her sone, spoke to a representative and...

National Auto Division / False and misleading information

i bought an extended warranty on my vehichle, when i spoke to the man on the phone it was stated to me that if i did not use any part of the policy at any point i would be refended my money in full. due to the fact that i lost my job and could no lnger pay for this i terminated my policy...

National Auto Division / Lying as sales tactic

I was sold a preview policy by a Steve Castelli. I was told that I had 30 days to preview and all I needed was to call to cancel within the 30 days. I attempted once to call and Mr. Castelli told me he would need to speak with my husband to cancel the policy. Upon my second phone call...

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