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Narayana Health / Narayana Hrudayalaya
reviews & complaints

Narayana Health / Narayana Hrudayalaya
reviews & complaints

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25 complaints
8 resolved 17 unresolved
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8:50 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Narayana Health / Narayana Hrudayalaya has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Yesterday I visited your hospital in Mysore for the treatment of my 1 year old baby, doctor adviced for admission, as I had heritage insurance TPA, I went to insurance dept, professionally I'm a banker working for corporation bank, I have insurance which is in tie up with your hospital, but your insurance dept staff Mr.Pavan rejected to process the...

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2:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Narayana Health / Narayana Hrudayalaya has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Maine apne father ko narayana hospital guwahati branch mei admit kiya aur jab mai complaint book maangne ke liye opd counter pr gya toh wha pr apke employee ne mere sath bura behave kiya aur kaha ki apko jo karna hai karlo... Agr ye hospital assam ke alawa kisi dusri city mei hota toh kya ap kisi ko zaleel karne ki himmat karte??? Kbhi nhi... Apki himmat i...

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12:36 pm EDT
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Narayana Health / Narayana Hrudayalaya has left an official reply on this complaint.

Narayana Health / Narayana Hrudayalaya - about cabg surgery

Patient(Bimol Saha) was admitted in the Narayana hospital in August 31. And his CABG surgery was done on September 11. Everything was good till September 23. On September 23 he suddenly aspirate and became anxious. He was trying to remove all the canula and oxygen suppt. That's why he was transferred to ITU and there he was restrained. After 3/4 days in ITU he was developed ischemia in his both lower limbs. As patient party was not allowed to the ITU they didn't know when it was developed but when they asked about that all the doctors including Dr. Praveen Kumar assured that it'll be alright when patient starts walking. Patient was in hospital for almost 2 weeks more but nobody said anything about the ischemia even not in the time of discharge. When patient was going for follow up then they said he might need amputation. How can it be possible? It's clearly a case of negligence as well as hiding client's condition. Patient party is ready to file a formal complain against the hospital.

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Update by Tumpa Saha
Nov 19, 2019 11:08 am EST

Yeah, your team contacted me but she requested 2 days to let me know all the situation. And now it's been 5 days, no one let me know anything.

Update by Tumpa Saha
Nov 08, 2019 7:45 am EST

This is a number of USA. So please use the code +1.
+[protected]

Update by Tumpa Saha
Nov 08, 2019 7:42 am EST

Email id: rptumpa24@gmail.com
Contact no:[protected]

Update by Tumpa Saha
Nov 04, 2019 3:43 pm EST

I don't get any update from your team. Your hospital management team as well as doctors need to be more professional. Otherwise you'll facing that kind of problem alot and making patient life hell as you've done to my father.

Update by Tumpa Saha
Oct 31, 2019 8:28 am EDT

My father has to amputate his right leg from below knee and left foot- that is the inconvenience you done to me. Your negligence made my father's life hell.

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7:53 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Narayana Health / Narayana Hrudayalaya has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The Narayana hospital, HSR layout branch 3rd sector, opp to HSR club located, has the office front reception staffs, and the counter staffs, who is facing patients and attenders are very negligence, so slow to responds, making unnecessary delay and make us to long time standing in queue. After standing longer time in the queue, informed that doctor us not available. Fedup with this staffs.

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7:33 am EDT
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Narayana Health / Narayana Hrudayalaya - In convent 600K for N.H to Vijayanagar

Inconvience to Narayana Hrudayalaya to Vijayanagar 600K. We are facing problem not getting volvo bus from evening after 5.00pm. Before it was 4 volvo bus 600K but now only one bus that 5.00pm after that bus is their but they change the board to Depot 13 it will not go to vijayanagar & another bus for 6.00pm that will go before 5.30pm but we are employe of narayana hrudayalaya if we came after 5.30pm that bus will move to electronic city, but the patients, patients party who cares for patients & Narayana Hrudayalaya employees getting problems. If we get the other bus and get down to silkboard but we didn't get 500k after 5.30pm and one thing i want to till why give authority to change the board and taking their own decision.

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1860 208 0208 +91 787 810 0900 More phone numbers
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