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2.3 54 Reviews

Amazing Vouchers Complaints Summary

18 Resolved
36 Unresolved
Our verdict: Engaging with Amazing Vouchers, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Amazing Vouchers reviews & complaints 54

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J
2:51 am EST
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Amazing Vouchers AV airtime that they deduct money for which I don't even have their sim card.

I need to cancel my contract, what they say is not what u get.. When they called and introduced this to me, is not what's happening now.. They keep deducting my hard earned money for nothing. I want to cancel please. Even the number they called me with does not exist anymore when I call for assistance.. I dnt like this at all.. My bank requested tht they cancel before I take legal steps against u.. Please 🥺 this is not right.

Claimed loss: R225 and R150.

Desired outcome: I would like to be refunded my money please.ide appreciate a response please.i don't like this at all

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3:02 pm EST
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Amazing Vouchers amazing vouchers

I've been promised alot when subscribing to amazing voucher but haven't received anything thing of the promising vouchers.. I've sended several emails and it takes more than a month to get response.Im trying to get the subscription cancelled but another waiting proses.This has been the baddest company service ever.Money has also been deducted from my account for absolutely nothing, I can't reverse or stop the debit order

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6:34 am EST

Amazing Vouchers Voucher and sim card not receive

My name is kayline Bester I'm a member of you you did deduct the R225 from my bank account on th 25/11/2023 and i did not receive anything yet you said I will get a R2000 voucher for free this month nd i u will deduct next month the 23/12/2023 and i did call you on my mothers phone I did also send an email on her phne becoz mine is stolen I did do a sim swap today so please call me on [protected]

Claimed loss: R225

Desired outcome: I will like an apology

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Is Amazing Vouchers legit?

Our verdict: Amazing Vouchers emerges from Complaints Board's rigorous review process as a business with pronounced trust issues, calling into question its legitimacy. Customers are advised to take comprehensive precautions and conduct in-depth research before any form of interaction with Amazing Vouchers.

Amazing Vouchers earns 28% level of Trustworthiness

Low Trust Caution: Complaints Board finds Amazing Vouchers with a 28% trust rating. Suggest safeguarding personal information when using.

Exercise caution when using amazingvouchers.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

Amazing Vouchers protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for Amazing Vouchers. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • The age of Amazing Vouchers's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
  • Amazingvouchers.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Our scan shows Amazing Vouchers website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.
  • Amazingvouchers.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
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6:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Amazing Vouchers SIM

I have contacted this place a few times about where I should get my SIM. I have paid this fee for almost a year without recieving anything. When I did call they said they would get back to me in fourty eight hours but didn't. I don't even have a membership. I would like to cancel my account with you guys as I am really fed up. I hardly do this to any company but I am so angry. I have been consistently paying for nothing. Either that or I am putting a stop order on it.

Desired outcome: I want to cancel my membership now

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12:44 pm EDT

Amazing Vouchers Incorrect debt and refusal to unsubscribe me

I joined amazing vouchers and the agreement was that they will deduct R150 from my account, to my surprise R220 was deducted from my account when I never even made use of their so called vouchers I then contacted them and asked to be unsubscribed and they are telling me I must pay a cancellation fee of over R400 because I signed a contract with them, which is not true because I never signed anything

Desired outcome: To be unsubscribed

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Christiaan Visser
, US
Jun 26, 2023 12:14 pm EDT
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My wife did not even subscribed or signed anything and they took R900 from her account when we went to the bank the bank said they cant reverse or dispute it we must cancel it via email from them but my question is how can the just deduct and subscribe you iff you never even subscribed with and who gave them authoruzation to do it

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Janine Gomaa
, US
Dec 15, 2022 5:18 pm EST

Please I need to cancel asap thank u

ComplaintsBoard
S
10:09 am EDT

Amazing Vouchers False membership

These so called company has been debiting from my account since 18 December 2021 and I did call them for a cancellation in January.The lady called Sivuyisiwe requested that I submit proof of unemployment as they are debiting from my sassa grant. I did but she immediately hung up on me thus refusing to cancel that membership.Please help me cancel and if possible I would like to be refunded because they have been debiting since December.

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Ncedo Mburwana
, US
Jun 24, 2022 6:44 am EDT

I am Ncedo Ebenezer Mburwana. This company is deducting R100 in my acc monthly. I tryed stopping this in my bank but you keep on deducting. Please stop this as i see no need of it and dont know why these deductions

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H
10:40 am EST

Amazing Vouchers Debiting my account without permission

My name is Hope Nkuta. IOn the 04 Nov 2021 amazing voucher debited my bank account with R250. I tried to reverse the debit order I couldn't then I called the bank, they told me they also unable to reverse. I decided to put the stop payment so that they are unable to debit again. On the same day I called amazing voucher I spoke to Sivu she promised that she will talk to their finance department to reverse and stop the debit order. On the 15 Dec 2021 they debited my account again with R250, when I call the bank they told me that this people, they keep on changing one digit so that the debit order can go through. I tried to call them several times they dont answer their phones . What amazing voucher is doing is fraud, the only option left for me is to close the bank account .Please assist

Desired outcome: Reverse the payment and stop amazing voucher from debiting my account, they also need to be procecuted for what their doing

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M
5:09 am EDT

Amazing Vouchers 8301

I would like to cancel our agreement with immediate effect.

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E
10:43 am EDT

Amazing Vouchers Fraudulent deductions from my bank account

This is all fraud I did not agree to anything but the deduct my money for years and years without my concern. I have called and complained but they still deduct from my bank by force

Your package has been upgraded with added benefits!
Website Login Details
You can log into the website with your membership number
Your Username: [protected]@eskom.co.za

Your Password: AVM-MONT-112

To start using vouchers click on this link: start now

The Vouchers
Log into our website www.amazingvouchers.com to grab up to R1000 worth of Freebie Vouchers for different businesses advertised with us. Plus! Grab as many discounted vouchers for you and your family to use. So why not get Grabbing now!

Click here for more info

Legal Assist
No-one wants to think of legal matters but with Amazing Vouchers, you have access to lawyers who can assist you 24hours, 7 days a week for a variety of sticky situations you may encounter

Click here for more info

Free Sim Card & Double Airtime
Visit ANY Clicks store to collect a FREE Cell C Sim card! Don't forget to take your valid ID Book as well as, proof of residence to have the Sim card Rica'd.
When you purchase airtime from the Amazing Vouchers website, for this Sim card, you get Double airtime!

Click here for more info

Airtime Rewards
You can get rewarded with airtime every month. Amazing Vouchers will recharge the new Sim card with R50 + R50 free airtime, 30 days after your first successful debit. This reward will be available to you, every month after each successful debit.

Click here for more info

Unsure about something?
Visit the Terms & Conditions page for more information or checkout our FAQ's. You can even see more packages available on our Packages page.
Still have questions? Why not contact our call center.

Read our Full Terms and Conditions here
Questions?
Read our FAQ'S here
See this and other Amazing Vouchers packages here

CONTACT US
Remember to provide us with your Name, Surname, ID & Cell number
Call us on -
[protected]
Email us at -
[protected]@amazingvouchers.com
Online Chat -
www.amazingvouchers.com

STAY AMAZING
Regards
The Amazing Vouchers Team Message us on Social Media

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6:59 am EDT
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Amazing Vouchers Membership

Good day,

I got a call from someone at Amazing Vouchers around August 2018. The conversation went well and the product sounded convincing. After the call, I went into their reviews which are really bad and decided to call them back and cancel within the stipulated cool off period which is 5 days.

At the end of September, I got two unauthorised debit orders processed by them which I rejected. Lately, there is a lady calling me saying I must pay Amazing Vouchers four months worth of subscriptions before they cancel. I am not interested in joining them anymore they are cons ripping people off their money.!

I do not want to give them access to my account as I have seen from other customer's reviews that they just don't stop debiting from your account. I have told them that I cancelled on time but I don't get what they want from me.

I will not pay four months subscription for something that won't benefit me anything. That is fraud!

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4:29 am EST

Amazing Vouchers monthly subscription v/s holidays

I am a client with amazing vouchers since 2009, I had a great experience with them until last year when I found out that they no longer have holiday apartments in Durban, I was told when I did my inquiry that before the December holidays they will have another place that we can book for Durban holidays, unfortunately the person that always assisted me are no longer working for them, I have send an email to Lynette where she previously told me "any other place we will have to calculate a per night rate therefore we cannot guarantee 14 nights as we are dealing with outsourced places. I will look into what you've sent me, but I cannot promise you anything" this was send to me 13 June 2017, this year I was hoping they will make provision for us since I am almost 9 years a client of them to at least accommodate me to book for me accommodation in Durban. I quote her reply from my recent email"As you well know that our members could only make use of the apartments that appears on our website. Unfortunately we have down scaled to Cpt and Jhb only, so you need to make use of what we have on our website" this was send to this morning (24/01/2018), as I have send her another email requesting to at least book for me, my husband want me to cancel my membership because of the reason that they cannot tell you, there is only two holiday places that you can book because they have downgraded, I even told her she can utilized my whole days to cover up if the other places are charging more. I am unhappy because we are paying our monthly subscriptions and they never informed us that they are going to down grade to only Cape Town and Johannesburg, as their client they where suppose to have informed us prior to their decision that they have made, my last booking with them was October 2015, if I cancel my subscription with them I am gonna loose 2 years of monthly payment made to them, as their loyal clients I feel we deserve a better treatment. I know that even if you cancel they will not even give you half of your contributions that you have made from 2016 till current. The CEO needs to take a good look at this, and I hope he is aware that they are loosing clients on a daily basis.

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6:26 am EDT
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Amazing Vouchers Debit orders going off of my account after canceling.

I applied for a contract with amazing vouchers in November 2016. They told me there is a five day grace period. On the fiveth day, I called to cancel it. The consultant told me its too late however, he said I will have to pay for six months (November up and till May) then my contract will be canceled. Today the 01 August 2017 I called again because for the month of June and July a debit order went off. The consultant told me a cancellation never went through. I asked her because the calls are recorded if they can pull it up and check because I'm hundred percent sure I canceled it. She said I must hang on (While I was still busy speaking). She spoke to her supervisor and got back to me. She then said because the fault is on their side it is canceled now and no debit order will go off from now onwards.
I got no apology from anyone. I asked to speak to the supervisor and she never let me.
The least they can do is refund me.
The fiveth day grace period, they should be more specific. Consultants are not trained properly. Each and everyone is giving a different story.
Their customer service is pathetic!

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A
8:35 am EDT

Amazing Vouchers Unauthorised debits

Good day

Cancelled this in 2015 (last used the vouchers in 2015) All of a sudden end of 2016 debits started being deducted from my account. Every month these debits are returned. I am sick and tired of them illegally debitting my account. I emailed them, just to hear I must give 6 months cancellation period.

Very unprofessional! This company will drive me to close my account I have had for 17 years!

Regards
Angi

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11:56 pm EDT

Amazing Vouchers Vouchers

I received a call on the 7th june 2017 from a lady by the name Phumza from Amazing vouchers in Century city(thats what she has told me). She told me they issue R1000 shopping vouchers every month for 12months and if i am interested i will have to pay R99p/m. It was tempting and ofcourse i agreed. She then asked fr my bank acc and i.d no of which i gave to her. She then said i will get my first voucher after 3days. I got suspicious and started to google their number and company and luckily found them but unfortunately its bad news. Everybody is complaining about paying debit orders for vouchers they have not received/used and when they call to cancelled they are mislead n treated rude. I thought i shud right this and i Luvuyo Gaji would also love to cancelled now i dnt want your vouchers please plus i am not working.

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3:10 pm EST

Amazing Vouchers Debit order

Please cancel my account with you I hve never used any of your vouchers and I dont need them. My bank account is chargung me for ur debits. My id number is passport number an 572021 my name is lucia mavhura. Iam a foreigner and I hardly use my account and when I do im charged dor ur returned debits unnecessarily, I dnt even have time to use ur vouchers and I dont even receive any vouchers becaise I fhanged my number and phone. Please cancel this contract u hve with me and stop ur debit order from my bank account

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Gillo bram
, US
Jun 29, 2018 3:18 am EDT

Please kindly cancel me on this, I dont know how you got my details. i dont want this my cellphone is [protected]

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10:52 am EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Amazing Vouchers has left an official reply on this complaint.

Amazing Vouchers Unauthorized debits

Hi,

My name is Nokuthula Patience Mkucane from Masiphumelele, Fish Hoek.

An amazing voucher agent from their call center, contacted me selling a voucher. I declined their offer, but to my surprise Amazing Voucher company is deducting money from my bank account. On the 25 August 2016 and 25 September 2016, an amount of R99.00 and R75.00 monthly was deducted from my Capitec account number: [protected].

Kindly refund me, as I have never authorised these debits. My contact details are as follows: [protected]

Regards

Nokuthula Mzkucane

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2:56 am EDT

Amazing Vouchers Cancellation after being misled

I was helped by a ver unproffesional supervisor by the name of Dimtri Macdonald, he sounded more upset than me refused tp allow me to talk and drop the phone in my ear.Even the the following day when my service was not cancelled and i got throught to him he spoke even louder and dropped the phone again. TERRIBLE COMPANY AND DISGUSTING EMPLOYEE!

Read full review of Amazing Vouchers and 1 comment
Update by brandon s davids
Sep 30, 2016 10:57 pm EDT

Once again disgusted by this company, first i was misled into thinking i won the vouchers by the female who called me then told midway through our conversation that she needs my banking details.I cancelled this service the third day.Dimitri macdonald who placed so much emphasis on being a supervisor and who through the phone down refused to let me speak to his senior assured me that it was cancelled well a debit order of r75 and then 149 went off today eventhough i cancelled 2 days afterwards if i reveerse that debit order then its going to impact my credit score terrible shocking disgusting service.The one female called me and told thats been cancelled and that she would call me back the next day also never did terrible called amazing vouchers!i will report them on every single complaints website sis shame on you!

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Ms B.
, US
May 02, 2017 8:26 am EDT

Was mislead from the onset, therefore I want to cancel and not willing to pay anymore monthly fees, this is my money and I owe you nothing.

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S
1:41 am EDT

Amazing Vouchers Cancellation of membership

I have joint on 19 Sept 2016 and was promised so alot, as they ar enot friendly staff at all, as i want to cancel the membership, as its only a week, and now they telling me to pay R99x4 to cancel the membership. This is a rip off. I have not even used any of their vouchers. Please cancel my registration. Id [protected]

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Samela
, US
Oct 25, 2017 9:54 pm EDT

Please stop deducting my money

A
A
Amishh
, ZA
May 22, 2017 9:50 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Please delete any information on me in your computers I have never used your vouchers and it was so difficult to even try using one. Now your deduction affects my life negatively because I cannot even pay my funeral policy becausebyour company will be the first to deduct from my bank. This is cruelty guyz please stop it, I'd no [protected]

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Andile Eric Mabophe
, US
Apr 18, 2017 2:07 am EDT

I want to cancel my agreement this thing is not good at all

ComplaintsBoard
T
9:31 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Amazing Vouchers has left an official reply on this complaint.

Amazing Vouchers I am complaining about amazing vouchers and vacations

For the past 12 months I have been trying to cancel my membership with Amazing vouchers, however it is still deducting money.

I have called several times, sent countless emails, but no one ever really assists me with the only request I have, which is to cancel.

I joined them in 2013, and for the past 2 and half years have been paying R299 every monthly via debit order for a service I have never used, and when I do try and book their accommodation (amazing vacations) which is part of my membership, they are always booked, Iv tried to books weeks and months in advance, but they never get back to as to when they can accommodate me.

I have tried to use some of the vouchers in the past, but they are not accepted at the places they advertise!

I just want to cancel my membership with them, I want no explanation or further discounts, I am just not interested.

The last person I spoke to regarding the matter was a guy called Henrick, who promised to send me a confirmation of cancellation, im still waiting for it a year later.

Iv tried to stop the debit order at my bank, however they 1 month passed and the debited on the second on, so that didn't help.

I have considered changing banks, however this is already an expensive inconvenience and having to inform all my debit orders will be quite a lengthy process which to be honest id rather not do.

I have communicated with a Kashifa Harris from Amazing Vouchers, who promised to help, but she never got back to me. I have spoken to Chanique Jacobs from Amazing vouchers, she too promised to help, but nothing.

Read full review of Amazing Vouchers
Update by Thando M
Jun 27, 2016 9:32 am EDT

For the past 12 months I have been trying to cancel my membership with Amazing vouchers, however it is still deducting money.

I have called several times, sent countless emails, but no one ever really assists me with the only request I have, which is to cancel.

I joined them in 2013, and for the past 2 and half years have been paying R299 every monthly via debit order for a service I have never used, and when I do try and book their accommodation (amazing vacations) which is part of my membership, they are always booked, Iv tried to books weeks and months in advance, but they never get back to as to when they can accommodate me.

I have tried to use some of the vouchers in the past, but they are not accepted at the places they advertise!

I just want to cancel my membership with them, I want no explanation or further discounts, I am just not interested.

The last person I spoke to regarding the matter was a guy called Henrick, who promised to send me a confirmation of cancellation, im still waiting for it a year later.

Iv tried to stop the debit order at my bank, however they 1 month passed and the debited on the second on, so that didn't help.

I have considered changing banks, however this is already an expensive inconvenience and having to inform all my debit orders will be quite a lengthy process which to be honest id rather not do.

I have communicated with a Kashifa Harris from Amazing Vouchers, who promised to help, but she never got back to me. I have spoken to Chanique Jacobs from Amazing vouchers, she too promised to help, but nothing.

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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6:35 am EST

Amazing Vouchers Services and product

Good day This is Mrs M Neels, I would like to cancel my membership with immediate effect. I was contacted last week Fryday 13/11/2015 and joined of which I still haven't received my membership details. I went on the website and review only to find bad complaint and unhappy clients. Please c I don't want this and want nothing to do with Amazing Voucher. Regards Mrs m Neels

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Website

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