For the past 12 months I have been trying to cancel my membership with Amazing vouchers, however it is still deducting money.
I have called several times, sent countless emails, but no one ever really assists me with the only request I have, which is to cancel.
I joined them in 2013, and for the past 2 and half years have been paying R299 every monthly via debit order for a service I have never used, and when I do try and book their accommodation (amazing vacations) which is part of my membership, they are always booked, Iv tried to books weeks and months in advance, but they never get back to as to when they can accommodate me.
I have tried to use some of the vouchers in the past, but they are not accepted at the places they advertise!
I just want to cancel my membership with them, I want no explanation or further discounts, I am just not interested.
The last person I spoke to regarding the matter was a guy called Henrick, who promised to send me a confirmation of cancellation, im still waiting for it a year later.
Iv tried to stop the debit order at my bank, however they 1 month passed and the debited on the second on, so that didn't help.
I have considered changing banks, however this is already an expensive inconvenience and having to inform all my debit orders will be quite a lengthy process which to be honest id rather not do.
I have communicated with a Kashifa Harris from Amazing Vouchers, who promised to help, but she never got back to me. I have spoken to Chanique Jacobs from Amazing vouchers, she too promised to help, but nothing.