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Mostbet review: Deposit not credited

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5:39 pm UTC
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I made a deposit of ₹2,000 to my Mostbet account (Account Number: [protected]) on 24 September 2026 through PhonePe.

The PhonePe transaction was successfully completed, and the amount was deducted from my bank account. However, Mostbet has still not credited the deposit to my gaming account.

I have already submitted my bank account statement and payment proof to the company. Despite providing all the required documents, my deposit has still not been credited.

I request Mostbet to investigate this matter urgently and either credit the full ₹2,000 to my gaming account or refund the amount to my original payment method.

I am waiting for a fair and immediate resolution from Mostbet.

Confidential Information Hidden: This section contains confidential information visible to verified Mostbet representatives only. If you are affiliated with Mostbet, please claim your business to access these details.

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Update by Mohammad Shakil Ahmed
Nov 09, 2026 5:40 pm UTC

I made a deposit of ₹2,000 to my Mostbet account (Account Number: [protected]) on 24 September 2026 through PhonePe.

The PhonePe transaction was successfully completed, and the amount was deducted from my bank account. However, Mostbet has still not credited the deposit to my gaming account.

I have already submitted my bank account statement and payment proof to the company. Despite providing all the required documents, my deposit has still not been credited.

I request Mostbet to investigate this matter urgently and either credit the full ₹2,000 to my gaming account or refund the amount to my original payment method.

I am waiting for a fair and immediate resolution from Mostbet.

Mostbet response
Nov 10, 2026 6:49 am UTC
Mostbet customer support contacts
Address

Kadmou Street 4, S.I. Olympia Business Center, Agios Andreas, Nicosia, 1105, CY

Website

mostbet.com

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Dear Mohammad Shakil Ahmed,

Thank you for reaching out.

According to the response from our Finance Department, the deposit specified in your request (24-09-2026, 00:07, ₹2,000, UTR 859300659795) is not reflected in your account (Account Number: 283497653) — no such transaction has been received on our side.

In order for us to conduct a repeated and thorough investigation, please provide one of the following:

- a bank statement covering the period from the date of the deposit (24-09-2026) up to the present day, in PDF format, together with the payment receipt (proof of the successful PhonePe transaction); or
- an official letter from your bank confirming the transfer, together with the payment receipt.

You can submit the documents in either of the following ways:

- via our 24/7 online chat on the website; or
- by email to sermsupport@mostbet.com.

As soon as we receive the requested documents, we will forward them to our Finance Department for a re-investigation and will inform you of the results without delay.

We apologize for any inconvenience caused and look forward to your reply so that we can resolve this matter as quickly as possible.

Best regards,
Mostbet
Update by Mohammad Shakil Ahmed
Nov 10, 2026 8:57 am UTC

I have submitted all the required documents Live Chat and official email (sermsupport@mostbet.com).

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Update by Mohammad Shakil Ahmed
Nov 10, 2026 9:09 am UTC

The company 'Mostbet' is now giving me a hard time. I have realized that this company is a complete fraud; they are not going to return my deposit. First, they asked for a bank account statement, which I provided; now, they are demanding an official letter from the bank as well.

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Update by Mohammad Shakil Ahmed
Nov 10, 2026 1:49 pm UTC

Dear Mostbet, you have not provided any update yet.

Update by Mohammad Shakil Ahmed
Nov 10, 2026 4:55 pm UTC

I knew it—you’d ask for documents again, and then everything would just vanish, because you, Mostbet, are a fraudulent company.

Update by Mohammad Shakil Ahmed
Nov 11, 2026 7:44 am UTC

I am very happy to inform you that my ₹2,000 deposit has been successfully credited to my Mostbet Gaming Account.

I would sincerely request Mostbet Company to kindly process my ₹2,000 withdrawal as soon as possible. I would be truly grateful and very happy if you could process my withdrawal at the earliest.

Thank you for your support and cooperation.

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Update by Mohammad Shakil Ahmed
Nov 11, 2026 10:23 am UTC

Hey, please process my withdrawal on Mastbet quickly. It’s taking a really long time—it shouldn’t take this long for a withdrawal to go through.

Update by Mohammad Shakil Ahmed
Nov 11, 2026 8:06 pm UTC

What kind of company is Mostbet? There are so many issues with this company—first there were problems with deposits, and now there are issues with withdrawals. It took 30 days for my deposit to be credited, and it seems like it will take another 30 days for my withdrawal to be processed. What kind of company is this?

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Mostbet response
Nov 12, 2026 7:17 am UTC
Mostbet customer support contacts
Address

Kadmou Street 4, S.I. Olympia Business Center, Agios Andreas, Nicosia, 1105, CY

Website

mostbet.com

File a complaint Write a review
View all Mostbet contacts
The deposit issue has been resolved, and the funds have been successfully credited to your gaming account (November 11, 2026, 08:57 UTC+3).
Withdrawals are processed within 72 hours. Please wait a little longer.
Update by Mohammad Shakil Ahmed
Nov 12, 2026 7:32 am UTC

My deposit withdrawal issue has been resolved.

Resolved

Deposit Recieve

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