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Mobinil / Orange Egyptinternet

1

After more than 10 days of several calls a day about the ADSL not working - the complaint was registered as a slow internet speed. The complaint was made clear but not even understood by the Technical support.
It takes forever to get your calls answered and no action is taken or follow up.
Terrible customer service and Technical support team that do not understand Technical complaints.
Very disappointed in Orange and wish I had stayed with Vodafone who had a very good customer service team.

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