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Mobile Telephone Networks [MTN] South Africamtn contract upgrade

1
L Dec 17, 2019

Good day

MTN Reference: Ticket [#1058691] - FW: Upgrade [protected]

I am so frustrated with the service received from MTN and have no idea how to have it resolved.

I upgraded my son's contract in August 2019 and have still not received the handset. I have been referred from one person to the next and now have to wait for some cancellation before they can re-apply for the upgrade. In the meantime, I have been paying for the upgrade.

Your assistance will be greatly appreciated.

Regards

Louise

[protected]

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