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MNI Credit Report Services

MNI Credit Report Services review: Can't cancel automatic charges 328

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Author of the review
12:00 am EDT
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This company is charging me monthly for credit reports and I can't find them to cancel. I will have to do this through my bank incurring additional charges.

Beware!

328 comments
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Judi Fuller
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Oct 29, 2008 1:18 pm EDT

I agree that this is a problem. It also happened to me. You need to call them at [protected] and they will refund your money as they have done for me. There is a recourse. Ask for Troy.

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Brian D
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Oct 29, 2008 9:07 am EDT

Here's the actual information. We had to cancel today. We filed a complaint with BBB and I would suggest others do the same.

Mighty Net, Inc.

Address: 9040 Topanga Canyon Blvd. 2nd Floor
Canoga Park,
CA 91304
Primary Phone: [protected]

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Benjamin Ulmer
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Oct 27, 2008 3:50 pm EDT

Originally I had signed up with the credit report monitoring service with freecreditreport.com. Since then I have had that service canceled, but there are still charges on my credit card for $11.95 per month. The charge is from MNI Credit Report Services. I would like this stopped!

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Stephanie Taylor
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Oct 03, 2008 11:45 pm EDT

this credit report steal all ur money !

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k
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Sep 28, 2008 12:25 pm EDT

yea i got ###ing screwed just like you all did too...got charged 11.95 a month from oct until september...they are a ###in totally ### website they ###ing lie about everything...### freecreditreport.com...they a suck...and im pissed off as hell tooo...they suck balls...

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Greg
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Sep 26, 2008 8:02 am EDT

Total BS. I got charged for a whole year at $11.95 from creditreport.com. I went looking for information on a class action suit and found out that one was already filed against freecreditreport.com ( http://www.ftc.gov/bcp/conline/edcams/freereports/index.html ). I feel terrible, because this scam was already documented.

However, we can still give these jerks a run for the money. These sites currently pay for space on Google to be one of the first hits you get when you search their name. The real site that should come up first when you search (credit report or free credit report) should be ( https://www.annualcreditreport.com/cra/index.jsp ). This site is endorsed by the ftc, and is truly free. So, make a difference and search one of the scamers name on Google then click on the annualcreditreport.com link a few time to increase the hit count.

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Spencer
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Sep 23, 2008 8:48 am EDT

Im in the same boat everyone I just tried calling them and they said my SSN is not on file and then they wanted my bank info! I asked to speak with a supervisor and was denied! This company is a fraud. I had service with freecreditreport and paid them a seperate charge and then cancelled service and now Im getting charged by this company? Put me inline if a lawsuit is filed I just want what fees I've incurred back...

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r
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Sep 19, 2008 2:32 pm EDT

Hello fellow suckers. Apparently our eyes don't work because the fine print informed us of this "service." What a scam! How do these people sleep at night? I've been charged $9.95 for the last year. Credit card company said they couldn't do anything because I didn't cancel. Reminds me of the old Yellow Pages fraud.

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george vincent
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Sep 18, 2008 4:17 pm EDT

O MY GOD THEY GOT ME AT LEAST 20XS BETWEEN ME AND MY WIFE FU**** ###

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Maggie
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Sep 17, 2008 3:08 pm EDT

I have just received news from a credit card that I have closed stating that MNI has been charging my account each month for the past 6 months of $11.95. I called FREE CREDIT REPORT and they agreed that I did cancel my membership within the "non fee time frame" and should not have ANY charges. I am very interested in filing a lawsuit. Please feel free to email me whoever is in!

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Sep 04, 2008 7:24 am EDT

When you sign up for freecreditreport.com, it says they will charge you a monthly fee, you have to call them immediately and cancel it. When you cancel it, freecreditreport.com will send you a confirmation e-mail. I canceled in May, immediately after I saw my credit score. I saw that MNI Credit Report was taking out money and called them immediately, the guy told me that I signed up for it through freecreditreport.com. I told him that I canceled in May and I have a confirmation e-mail to prove it. Of course, he couldn't find it in his system and wanted me to fax or e-mail him the copy of the e-mail. The company is a fraud. Immediately call your credit card company and tell them, so they can get your money back. Here's the information for MNI to contact them.

MNI mailing address:
Mighty Net Inc.
9040 Topanga Canyon Blvd
Canoga Park, CA [protected]
US

MNI phone numbers:
[protected]
[protected]
[protected] [fax]

MNI email:
webmaster@mightynet.com
sales@mightynet.com
jobs@mightynet.com

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Dot Neher
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Aug 26, 2008 5:51 pm EDT

I have been billed for $29.95 on my credit card for report services I did not want. I do not know who MNI Credit Services are etc. I have called and the person I talked with could not tell me anything...just to call back. Does anyone know what is going on at this company? What can we do to stop this?

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jennifer santana
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Aug 25, 2008 7:03 am EDT

I purchased a credit report for $19.95 and nothing additional from them - they have charged my bank account $11.95 for 3 mo. now. Thanks for the phone # so I can stop this - it is a RIPOFF! I'm going to also file a complain w the better business bureau

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cloda
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Aug 23, 2008 7:42 am EDT

As we speak, I am on hold with MNI. Every phone number that I have called at this point has denied that I have an account, but miraculously, they bill me every month. When I finally get through, the person on the other end will wish they never took the job. This is a classic case of highway robbery. I have contacted my bank and they told me that I have to document everything, and then they will go after them.The nmber that I used was [protected]. Supposedly the service is cancelled, but I have been given another number to dispute the previous charges. That number is [protected]. If you need me for a class acti9n suit, contact me please. I would love to have a hand in choking the life out of these blood-sucking vultures.

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james
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Aug 01, 2008 5:45 pm EDT

An MNI charge on your account is not from FreeCreditReport.com. FreeCreditReport.com charge shows as CIC. MNI is CreditReport.com. I believe these are two different companies.

How many times have you been told, "Read, before you sign". Another life lesson from your parents that you chose to ignore. Shame on you for bad mouthing a company for your idiocy.

And for all of you that reported FreeCreditReport.com for your $9.95 charge, goes to show how much you really have no idea what your doing. $9.95 is from CreditReport.com, $12.95 is from FreeCreditReport.com.

Step up to the plate, and realize that you should not have blindly trusted someone and clicked "agree" to the terms of agreement without reading them.

Eat it, AND, remember the taste, so you don't do it again.

If you don't like what a company has to offer, don't shop there!

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domea10
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Jul 29, 2008 4:03 pm EDT

I'm not sure if I didn't read the fine print or if I forgot that at the end of 30 days they will charge you 12.95 at the end of 30 days if you do not cancel.

Anyways, I do believe that it is a scam, being that I didn't receive any of the "monitoring services" they claim I am paying for.

Call [protected], they will ask for your social, name and email address to verify that it is you. Once this is verified, they will attempt to have you stay until the next billing period and if you stay then you can win some money and some other things to make you stay with them. I just cancelled.

They will give you a confirmation number and send an email. Tell your friends and others that freecreditreport.com ISN'T FREE...don't use them, just call the credit bureau they will send you one for free.

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w. w. tart
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Jul 29, 2008 10:15 am EDT

I thought I was gettting a free credit report. I never saw the report and I haave been charged $9.95 three times. They are being verly belligerent on the phone. Have reported them to my credit card. And to think that they have my credit social security number.

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John McLaws
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Jul 26, 2008 11:45 pm EDT

totaly a scam. When they say they need your credit card number to verify your identity, they don't like to tell you that they'll also tack on a charge every month to that account. I just noticed the 12.95 charge, and they will be hearing from me ASAP. thanks for posting all the phone numbers and advice.

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gerena
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Jul 17, 2008 12:14 pm EDT

I agree with all these complaints as well. I paid these fees for about a year and just now figured out who the hell "MNI*CREDITRPT MN" belongs to. If you have a membership with FreeCreditReport.com and are being billed $9.95 a month, I recommend you cancel, their customer service is hassle free about this. ITS A SCAM THAT NO ONE IS GOING TO TELL YOU ABOUT, because no one knows the agreements that you agreed to upon becoming a member online because they don't show you. Also, if you have a bank account thats being billed most of them will not stop or block the transaction. You have to call the customer service dept. of "FreeCreditReport.com" --->[protected]. I will gladly join in a class action suit against them for the waste of my time, duress, and punitive damages if anybody is a lawyer.

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Scott
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Jul 13, 2008 12:18 pm EDT

The company is most likely (Free credit Report.com) / MNI*CREDITREPORT.COM [protected] or [protected]). Their mailing address is P.O. Box 9153, Canoga Pak, CA 91304. They send me charges every once in awhile for a report/service which i didn't order. I have to call them and cancle what ever it is they are charging me for, it really is a pain in my butt. I think they draw my name from a hat and charge me for a previous order, who knows how these things trully happen. I like the idea of changing bank accounts... but why should that be necessary ?
They clearly state they will charge you $12.95/ or what ever/ at the end of 30 days if you do not cancel. As posted above someone stated. Please read the fine print, and call the 800 #'s to CANCLE soon after receiving the report to avoid any further charges. But most of all, just stop using these people, and as always...tell your friends.
I'm dealing with the same stuff as the rest of ya., with about as much luck as the rest of ya.

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belinda
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Jul 11, 2008 1:22 am EDT

who is MNI? I am currently being charged by this company and charged twice..please help me...

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Shannon Shrum
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Jul 09, 2008 10:04 am EDT

ahhh...i am so mad! i signed up for free credit report.com...they charged me 3 times and i called free credit report and they had no records of me...is this another company scamming them? im pissed, let me know what to do! please

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becca
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Jul 08, 2008 8:25 am EDT

Last night I was checking my bank stub and I noticed the charge so I called the number on the site to cancel my account. That number didnt help because the charge was with MNI so I finally called my bank and they gave me this number to call. [protected]. I didnt get my $12.95 back that I was charged for but she didnt charge me to cancel. The lady was nice and took care of my problem fast and easy.

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Josh
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Jul 01, 2008 12:12 pm EDT

Well, at first I was unhappy about my unusual charge that I didn'y know about, but you HAVE to read the fine line of text. I didn't do that. They clearly state they will charge you $12.95 at the end of 30 days if you do not cancel. As the poster above somewhere stated, call the toll-free number. You have to press some numbers to get there, but if you follow instructions correctly, you really will be contacted by someone. They ask for your social, name, and email to verify it is you. Do not be skeptical, they really are just verifying you. Like I said they try to tell you all about staying in the program, and winning money and all sorts of stuff, but I just told them I would feel better if I just canceled. If I was rich I would probably use their service, they ONLY send you email alerts if something or someone messes around on your identity. If you were to get a loan, guess what, they will send you an email. Its really not a bad service, or a scam I don't think. People just don't SEE what they are paying for. It won't send you anything if nothing happens to your account. Just read people!

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Steve
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Jun 28, 2008 7:56 am EDT

[protected] is the number to call to cancel the membership for this scam. I was originally charged 14.95 from free credit report.com 8 days after viewing my report, I immediately canceled (or so I thought), and the following month was charged 9.95 for what they call "Monitoring" I have googled several number [protected]..[protected]...[protected], and these numbers are only available monday through friday, so don't attempt these numbers on the weekend. Also GET YOUR CANCELLATION NUMBER WHEN YOU CANCEL ALONG WITH THE OPERATORS ID NUMBER! The government should get involved in these types of scams considering they advertise "freecreditreport.com" on national Television. You basically have to be a private investigator (thank goodness for the internet) to keep up with all of your passwords, logins, etc.

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Matt
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Jun 24, 2008 10:04 am EDT

Please report this comepany to the Better Business Bureau. www.bbb.org

They should not be able to get away with this.

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Matt
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Jun 24, 2008 9:56 am EDT

I just got off of the phone with these people. They will not offer any reimbursement for the scam that they are providing.

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Chris
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Jun 18, 2008 3:06 pm EDT

For those of you that cant get a hold of MNI their number is [protected]. I went through the same stuff you all went to, it's not rite.

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Julie Hall
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Jun 18, 2008 12:22 pm EDT

Hi,
My name is Julie Hall, I live in Athens IL. and I don't know if this is the place I need to talk to but, I was looking over my billing statement and I noticed that there is a charge of $12.95 on my account for June 09, 2008 from this company. I really, really, don't remember going on this site at all. I not very good at computers, but if i have done someting and acctivated a fee of any kind, please cancel immeditaly. Could you look and see if there has been an error or if I really did sign up for something. Please e-mail me back at jesusfreak.g12@juno.com. Thank You very much!

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Will
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Jun 16, 2008 11:05 am EDT

I ordered a one-time $24.95 credit report through creditreport dot com and was charged for that plus a $12 monthly fee. Apparently the "fine print" says you have to call and cancel, otherwise the monthly charges continue. I find this to be bad business practice, however, the telephone operator was reasonably friendly, and the cacellation call was only about 4 minutes long.

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Briana
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Jun 13, 2008 11:14 am EDT

I just had this happen to me, the same thing.They charged me for $11.95 when all i wanted was the free credit report and they probably automatically signed me up for the trial monitoring...What a fraud and distrusting company.Why aren't they shut down yet? Free creditreport.com dont trust them

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Lisa
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Jun 13, 2008 9:46 am EDT

I thought this was free! they charged me $24.95 and was telling me i can't cancel til after the trial period i kept calling and finally got a cancellation number i hope they don't keep taking stuff from my account=( you know you can't trust any companies these days it's not fair who are we battling foreign companies or America ? I feel like we battle for our rights and freedom every day -Like no smoking in places? what happen to equal rights>? you know now what about when someone steals from you? WHERE DOES IT END?

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Carson Graves
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Jun 12, 2008 2:19 pm EDT

Just adding to the compliant. I had three months of unexpected charges. A smart lawyer has enough information here to earn some money. I am afraid we are all just victims. By the way I canceled my card that included the charges.

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Michelle Jisa
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Jun 06, 2008 8:04 am EDT

Yes. If there is a group lawsuit in motion I'm in. These people NEED to be stopped asap. The government is taking enough of our money(and if Mr. Obama gets in there it'll be even more of our money), we don't need people and services like this one taking even more on top of it. Please let me know. Thanks.

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Brent
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Jun 03, 2008 8:39 pm EDT

I just called [protected] and they cancelled my $11.95 charges. (Some guy from India) I thought it was FREE. hmmmmm! NOT! I was given my cancellation number.

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Megan
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Jun 03, 2008 1:40 pm EDT

I am appalled at what this company is doing to people. I did the freecreditreport.com thing and this is the same thing that happened to me. When I called freecreditreport.com I told them what the charge was listed as on my statement and the lady said that that was definitely not them and I must have done it with another credit service. I called my bank after that and they were very helpful. They issued me a new card and canceled all the charges from MNI. Something needs to be done about this company!

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Dan Sagmiller
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May 30, 2008 8:40 am EDT

Easily one of the most deceptive practices. The Free credit report Ad on Credit Report.com does not have an asterisk near the "Free" text, which would indicate that there is something to look for. The service is not free if it costs you 12$ a month to get. They need to have the Asterisk there.

The Asterisk implies "IF" I.e. If you cancel the reporting service in the first 30 days, you will not be charged for anything.

It is deceptive at the core. Their call center is pre-equiped with the scripts to tell people why they are a no refund service. This was clearly pre-meditated.

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kay
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May 30, 2008 12:39 am EDT

Just found a charge from mni and I had a feeling when I cancelled their service that I would have a problem. The operator seemed sketchy I didn't save my confirmation number but will definitely be calling to yell at them. I called and cancelled within the required time in the free trial and now I'm being charged. No way I'm paying a dime. SCAM! I just hope other areas of my credit aren't being effected. If they can charge me for any reason they just may be opening up credit lines in my name too! very angry

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stephanie
Boston, US
May 29, 2008 10:32 am EDT

I did not give authorization to invade my private banking with this deduction for a credit report. I have reported them to the Attorney General's Office.

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Amanda
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May 28, 2008 10:16 am EDT

I used to work at a credit card company, and a good majority of the calls I took throughout the day were about MNI credit report, or credit report services that were charging people's card for months, and the only thing we could do is cancel the card so they wont have the new card number because the credit report services never stopped charging people when they should have. Just be aware that this happens with pretty much everyone. Just don't use your credit cards online, thats the best way to avoid unauthorized charges.