The complaint has been investigated and
resolved to the customer's satisfaction

Resolved Minneapolis Star Tribune — sporadic delivery

Suddenly they stopped delivering. I complained, first by on-line then as the days passed I started calling on phone. They always say they will "redeliver" the paper within 90 minutes; but that never happens. When I tried to escalate to a supervisory level, hoping to get better problem solving-- I got only the same response. they refuse to try anything to understand why 5 of the last 8 days, my paper was not delivered. Start Tribune people appear to be pure bureaucrats and don' t care at all.