Milly Bridal / Grand Honest’s earns a 1.0-star rating from 4 reviews, showing that the majority of brides and bridal party members are dissatisfied with their gowns.
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Prom dress
My daughter bought the dress thinking it was from a UK seller as it was promoted as UK Millybridal. I measured her (I can sew and know how to measure up properly) and she ordered a dress to fit her. She waited two months and nothing. She contacted Millybridal and they ignored her. Then, our neighbour said they found a parcel in their garden and it contained the dress. It was awful. Firstly, it was damaged and very stained. Secondly it was really bad quality! It was also the wrong colour and size. We asked to return it straight away, but they will not give us a return address. My daughter is devastated.
Desired outcome: A refund
awful quality
is this Chinese website or not? Yes, it's based in the UK, but something tells me that it's not really the truth. The quality of a received dress is similar to Chinese junk I used to order.
It's poorly done, see-through and the material is very rough for the skin. I have no idea how to wear it without scratching.
Customer service doesn't exist, no clue how to get in touch with them and return this piece of crap...
No money back, no wedding dress
I bought two wedding dresses from www.uk.millybridal.org. I couldn’t decide which one was better, so I bought two. But they still haven’t delivered it. They promised a lot, when I contacted them and asked to provide any info about the dresses. As well as they overcharged me for the delivery, so when I found out about it, I tried to reach them and get my money back, but the seller refused to return money back and behaved like real jerk. Don’t buy, too much problems from them.
Is Milly Bridal / Grand Honest Legit?
Milly Bridal / Grand Honest earns a trustworthiness rating of 27%
Assess your risks. Protect your personal information when dealing with Milly Bridal / Grand Honest.
Milly Bridal / Grand Honest protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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- Millybridal.org you are considering visiting, which is associated with Milly Bridal / Grand Honest, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
- Several mixed reviews for Milly Bridal / Grand Honest have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
- Milly Bridal / Grand Honest website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
- This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
I got rubbish from this company
I was really disappointed in the dresses, which I received from the website www.uk.millybridal.org. I bought them and received complete rubbish. It didn’t look as on the website, as well as it fit horrible. The seller ignored my complaints and I have no idea what to do now with these dresses. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
Yes! The exact same happened to us and the will not refund. So frustrating!
uk.millybridal.org
This is a copy of another company.
They copy the dresses so they are "not eexactly like the one on the website" as they said to me hence my dress arrived with significant differences.
After days of correspondence through the website contact page they refused to let me send it back and refused a refund, after some pushing I managed to get a 40% value of the dress compensation.
Customer service (which doesn't seem to exist, just a person responding to emails) were unhelpful and deflected all of my references to their returns policy, even asking me if it was "fair" to give me the refund when they'd paid out materials and labour costs to make it!
It would seem that http://millybridal.en.alibaba.com is the real website. I corresponded with Alibaba customer services who were extremely helpful and professional, this is how I found out about the deception of the other website.
Go through a website that has full contact details and use a credit card as this gives you greater rights to getting your money back.
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Overview of Milly Bridal / Grand Honest complaint handling
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Milly Bridal / Grand Honest Contacts
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Milly Bridal / Grand Honest emailsservice@millybridal.org100%Confidence score: 100%Support
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Milly Bridal / Grand Honest address1 Queen's Road Central, Hong Kong
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Milly Bridal / Grand Honest social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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