Milk and Chocofalse advertising/refuse to return

A Aug 06, 2018

I've been trying to contact for over a week for a return on my item. The size is totally off and does not fit even my best friend who is a size 6. The page falsely advertises free returns and then is not returning my emails trying to return in the 14 day timeframe. I ordered against my better judgement after reading about poor customer service but now I just feel completely cheated. I was patient for the month it took for my Aria dress to come, I tried to look past the poor quality of the item, but to not even respond and work with me on a solution when free returns are advertised has led me to start reviewing publicly. I have heard that's the only way to get a response from the company.

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