Miele — Wall oven
We bought a Miele oven several years ago and had nothing but problems with it from the start. The seal between the glass broke within the first year and a half and is full of a "fog". They wouldn't do anything about it. Told us we'd have to buy a new door. We decided to live with it as we spent $2900 for the oven and $800 for a new door was out of the question. Then about 6 months after that, the convection fan started making a loud noise and rattling. Again, they chose to do nothing. About 2 years after that, the door hinge broke- Guess what... Right- they did nothing for us. Told us a new door hinge would be $187 dollars and we should replace both. The service call would be another $190.00. The reason I am posting this now is because we are shopping for a new oven and I want people that are thinking about purchasing from this company to think again. They over inflated prices are not worth the crap that these appliances are.
a verified customer
I had the same issue. It is a very strange design. Lack of a proper seal. They came out and put a seal on it (round rubber one) and no more problems As for the rest of your problems, welcome to Miele. Our dishwasher was supposed to work for 20 yrs. In 3 years they have been here 5 times and replaced everything. It has been 3 weeks since our last service and it is broken again. I want to throw it through their window!