CB Retail Stores Michaels Stores Complaints #122-141

Michaels Stores review: description of class

LianaL of Boise, US

Nov 12, 2019 10:26 am UTC

Verified customer

Hello,

I homeschool my daughter and take her to your art classes every Saturday. Some days, the items needed for the class, are free. Some days the items are provided for $3, and some days I must go into the store aisles and purchase them. I am not complaining about any of these things. My complaint lies in the deceptive class description. I have attached this last Saturday's class description which clearly states that all items are provided for free. I spoke with other mothers in the class about it and we decided that the person who wrote the description must not be a member of the grammar police, which I apparently am. I went in on Saturday under the impression that all items would be provided but ended up spending $10 on a tree for my daughter to decorate. Please have someone edit your descriptions more thoroughly, as this can become problematic.

Thank you,

Liana LaGrone

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Michaels Stores phone numbers

+1 (800) 642-4235

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+1 (972) 409-5244

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Pr Manager

+1 (972) 409-7404

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Media Contact

1-800-MICHAELS

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Customer Care

1-833-MIKEPRO

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Michaels Stores emails

custhelp@michaels.com

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Michaels Stores address

8000 Bent Branch Drive, Irving, Texas, 75063, United States

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