Michael Korsmichael kors order w558296865


I requested via the customer support number that this order be cancelled ONE MINUTE after I placed it, due to another website selling the same product $70 cheaper. I was told that I cannot cancel it?!? I will dispute the transaction on my credit card however in trying to save time and effort, I would like to cancel the order on your end. I have emailed customer support and called as well. A manager was supposed to call me back yesterday and I received nothing.

I get why you'd make certain purchases final sale but, really, after one minute you cannot cancel an order? There's no reason why you wouldn't. Nothing's been shipped or customized at this point. I'm trying to understand why a company of your size and ‘stature' would do this to their customer. Very unfortunate.


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