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Metro by T-Mobile

Metro by T-Mobile review: Customer service and device

M
Author of the review
8:12 pm UTC

Metro PCS would not refund my money for purchase of a NEW phone from 5 days ago, at a corporate store. They are the worst phone company and you can see since T-Mobile bought out Metro. The manager at this store refused to return my money after customer service informed the corporate store manager to refund my money. Horrible service. Recommend to go elsewhere

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  1. Metro by T-Mobile Contacts

  2. Metro by T-Mobile phone numbers
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    Customer Service
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  3. Metro by T-Mobile emails
  4. Metro by T-Mobile address
    MetroPCS Wireless, Inc. PO Box 601119, Dallas, Arizona, 75360, United States
  5. Metro by T-Mobile social media
  6. Jenny
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    May 26, 2026
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Metro by T-Mobile Category
Metro by T-Mobile is ranked 44 among 102 companies in the Mobile and Cell Phones category