Metro by T-Mobile review: Cell phone not working it was working

My cell phone had a blank screen I took it to the seaside store on 'broadway. They said it was broken and I had to get a new phone. I need a phone because of doctor appointments, I paid for a new phone and came home. I showed the old phone to my sister and she pressed a button on the side of it and it came to life. I went right back to the store and maid them reconnect the old phone. They kept insisting I need an updated phone I had major arguments with them. They kept saying take the new phone I left it there on the counter and left. I had the new out of the store for about thirty minuts I never used the new phone I stopped the creditcard payment

Thanks for your time to investagate billy heron the account is under my sisters name kora /sanmbrano my phone number is [protected]