Mercury Insurance Group review: No satisfaction with three incomplete filed claim NUMBERS 1MY1053; 1NY1082; and 1PY0105

The main complaint is that Claimant’s claim numbers 1MY1053, 1NY1082, and 1PY0105, filed in July 2019, July 2020, and January 2021, respectively, remain unresolved despite 847 pages of related correspondence. This ongoing lack of satisfactory resolution forms the basis of concern.

It is important for fellow shareholders to acknowledge that Mercury Insurance's unresolved claims—specifically those mentioned above—present potential financial and reputational risks. The ongoing failure to resolve these claims increases the likelihood of a class action lawsuit and threatens enterprise value. Promptly addressing these claims is necessary to protect shareholder interests and Mercury’s reputation.

The Mercury Board was notified that the claim division, led by Matthew Mills, mistakenly sent me a check meant for Lewis and Brisbois, Mercury’s attorney panel. This payment, meant for legal fees to contest my claims, shows misuse of shareholder funds that could have settled claims instead.

Here are key events of shared interest:

1. Error: The claim subdivision sent a check, intended for Lewis and Brisbois, to my address.

On receiving the check, I saw the funds were for legal fees to oppose my claims, not for settlements.

This improper use of funds disadvantages shareholders and raises ethical concerns about spending.

Recognizing these claim issues can help build a shared commitment to fair treatment and cost efficiency. Mercury’s attorney panel (Lewis and Brisbois) previously asked me to sign a check for a settlement I did not agree to, based on policy language that entitles claimants like me to fair settlements in accordance with industry standards. The main complaint remains Mercury’s failure to comply with these principles in resolving my claims.

As a stockholder and insured, I remained with the company even after they canceled my policy following an 'act of God' claim in January 2021.

To resolve my primary complaint, I ask the Mercury board to, by December 31st, 2025:

1) provide a full payout sent to them by invoice for claim numbers 1MY1053, 1NY1082, and 1PY0105.

2. Reinstate my policy, canceled after the January 2021 'act of God' claim.

3. Have the board review claim handling to ensure fair treatment and industry standards. This will offer clear benchmarks showing Mercury’s commitment to shareholders and policyholders.