Mercedes-Benz of Fresno Luxury Car Buyers Reviews 2025

Latest Reviews and Complaints

C. Ullrich

Verified customer

I went to Mercedes-Benz of Fresno on 2/20 and agreed to buy a used car for a price

I went to Mercedes-Benz of Fresno on 2/20 and agreed to buy a used car for a price. While doing the paperwork, I saw a line under the price for an extra $1895.00. I asked the salesman *** about it, and he said it was for *** paint and fabric protection. I said I didn't want or agree to this product. *** told me it was already installed, and I had to pay for it. When I said I wouldn't pay for it, he got mad and started bullying me to try and make me accept and pay for it. I left the dealership and wondered how many people don't catch this or are pressured & bullied into accepting and paying for it. I emailed the owner of the dealership to complain, but I haven't heard back.

Read full complaint

Hide full review

How responsive is Mercedes-Benz of Fresno's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is Mercedes-Benz of Fresno’s rated by luxury car buyers?

Mercedes-Benz of Fresno’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of luxury car buyers are dissatisfied with their purchasing experience.

Sort by:

Looks like Mercedes-Benz of Fresno has no reviews or complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint or review

Write a review Leave a complaint

Subscribe to receive notifications of all new customer feedback

Mercedes-Benz of Fresno reviews first appeared on Complaints Board on Jun 11, 2023. The latest review I went to Mercedes-Benz of Fresno on 2-20-21 and agreed to buy a used car for a price was posted on Jun 11, 2023. Mercedes-Benz of Fresno has an average consumer rating of 1 stars from 1 reviews. Mercedes-Benz of Fresno has resolved 0 complaints.