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Menardscustomer service

1
I Aug 07, 2018

On 8/7/ 2018 I talked to Lucas at Menards Corporate office about the store in Holland Ohio advising me that my purchase was 6 months no interest. Lucas said it wasn't him and what did I want him to do about it and hung up the phone when I ask him to transfer me.
Sales managers at the store continue to give me incorrect information about the Contractor's card that I used for a purchase. There is a big difference between a six month no interest purchase of $1200 and finance charges for the same purchase. It should not have been sold to me as such without the correct terms. The store said the rebates and finances would automatically be done at the cash register. It did not happen when I called that is when I learned that I would not receive the six months same as cash for my purchases on 7/31/2018.

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