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Memorial Hermann Customer Care Service

Memorial Hermann

929 Gessner
Houston
Texas
United States - 77024

Customer Support Phone Numbers

Phone:
+1 281 725 5248 1 0
 

Memorial Hermann Complaints & Reviews

Memorial Hermann Billing / insurance billing from dec. 2016 still not resolved

Pa
Patrice Camp on Apr 28, 2017
I was incorrectly billed $150 for my yearly deductible by Memorial Hermann PT in Jan. 2017. The billing dept. will not refund the $150 which I have already paid to other medical institutions. They stated that there is a question about funds that my 2016 insurance company has not paid in...

Memorial Hermann / No Consent....it does matter they do what they want.

Un
unconscious on Mar 6, 2017
No Consent for Internal Jugular Vein Puncture No Consent for PICC line NO Consent for CT scan of the brain & of the body No Consent for sedation drugs starting with the ambulance ride to the hospital. (the benzos, sedation drugs, nearly stopped my heart and I was put on a ventilator because I could...

Memorial Hermann / ER care

Sc
Scjmister on Feb 16, 2017
Last night (2/15/2017) I was a patient in memorial hermann (humble location) and this was a horrible experience for me, probably the worse hospital experience of my whole life! First off, there was a guy at the front desk that was very rude! Then the nurse that started my IV stuck me and...

Memorial Hermann / Billing department

El
elvis Acosta on Feb 14, 2017
Hi my name is Elvis Acosta, US citizen. i had assisted on the memorial Hermann ER on 2015 once and now i am receiving calls from a healthcare attorney from this hospital stating that i have a high amount of money pending of balance due which is expired and they are asking immediately a...

Memorial Hermann / Doctor and staff not doing job performance

Ta
tammyclark on Dec 16, 2016
Dr. Cynthia Ripsin is recently new at this location 2095 W. Main suite B League City Texas 77573. It is under Memorial Hermann. I have met with her one time. (she took over for previously Dr. Roeser), She was vey rude and she would ask me a question and then just cut me off and never let...

Memorial Hermann / Waiting two hours, double booking appointments

Re
Reviewer47260 on Feb 9, 2016
I would like information about your scheduling procedure. I understand that the employees making appointments are told to make appointments every ten minutes. This is ridiculous!!! It's no wonder patients are waiting two hours to see the doctor. I'm sorry but that i...

Memorial Hermann Downtown / front desk- angela perez

Eb
E. BLOOMBERG on Jan 17, 2014
I have been waiting in the waiting room for 7 hrs in the jones pavilion hall and all i wanted was an update on my family member's Sx. So i go up to the front desk attendants and their job is to help, well i asked ANGELA PEREZ for an update and she refused to make the call to check the...

Memorial Hermann Billing / Billing

Mp
M. Pill on Jun 15, 2012
Memorial Hermann's patient care is great, but their billing department is terrible. A year after services were rendered (and I paid my co-pay) I received a huge bill. When I called, they wouldn't put me on a payment plan because the charge was over a year old. On two other bill...

Memorial Herman Northeast(Humble) / Kicked me out & very rude

Vi
Virgil C.Daniel on Sep 23, 2011
I was admitted on Monday 12, 2011 for a bad TI and was getting IV antibiotics.Come Thursday night the 15th about 7:00pm, the social worker came in very rudely and told me I hae to go.I'm paralized and had no way to get home that late.So, they told me I would have to take a cab.I live...

Memorial Hermann Hospital / dirty restroom and cafeteria conditions

Ro
robert e krause on Mar 9, 2011
I have been in the er at Memorial Hermann two or three times and each time the restrooms at least on the first floor have been filthy with trash on the floor, the sink tops are all wet and paper towel waste receptacles are always filled to overflowing. I viisted the cafeteria the last time I...

Memorial Hermann Hospital / Money weight more than life

Da
My insurance has a $1, 000 deductable. I need an Ultra Sound with a Diagnosic Code of 789.00 and nothing else. Memorial Hermann Systems will not provide me the cost of the Ultra Sound until they get my insurance information and will not take my insurance information over the phone. They...

Memorial Hermann Southeast / Biased Director

He
Sonia the great director has no clue how unfavorable work environment she has created in the Southeast lab due to her biased nature. Favoring her ### lickers that she has imported from her ex work place is not helping any of the staffs here in the lab. She needs to treat everyone in the...

Memorial Hermann Sugarland / Negligence

Qu
We were taken to the hospital after a car accident and my 7 year old daughter that has Celebral Palsey was taken due to her kneee pain and when she got to the hospital they did a CT scan but no X-rays so they discharged us saying that she is ok, A week passed and her pain never went away...

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