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1.0 2 Reviews

How responsive is Magic Star's customer service?

0 Resolved
2 Unresolved
Absolutely frustrating 🫠
It's quite possible that Magic Star is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Magic Star's silence.
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Magic Star reviews and complaints 2

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3:55 am EDT
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Magic Star Lost diamonds after update

I have been losing gems constantly since the update in March (flipcard event) I would get 200 gems from the flipcard event and it would soon steal all the gems that I had originally! I would appreciate it if you would fix this and to somehow if you can get me back my 1,000 gems. It has happened a number of times already to be since I did a 5$ top-up on your game...

Desired outcome: Please refund

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10:34 pm EST
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Magic Star Karoke 3in1

I am sending you of sales invoice for above mentioned Magicstar Karoke system not up to mark and HDMI cable and connectivity problem. This is not only with me but this is the common problem with this set as mentioned by many customers online. As I am staying in Oman and may visit next month to Dubai I will like to inform you please take back this product and stop selling without knowing it's real problem. I am regular customer of Emax and staying close to your Sohar centre. If you can help me to arrange to take back from Oman it will be of great help to me. Dr Vipra Shree Senior Laparoscpic and Gastrointestinal Surgeon Aster Alraffa Hospital Sohar Oman Mobile +[protected]

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Is Magic Star legit?

Our verdict: Complaints Board's review suggests Magic Star is mostly legit with an 73% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 0% caution is advised. Before engaging with Magic Star, reviewing user feedback and how Magic Star addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with Magic Star. Trust, but verify.

Magic Star earns 73% level of Trustworthiness

High Trust Suggestion: Magic Star evaluated with 73% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

Magic Star has registered the domain name for magicstarme.com for more than one year, which may indicate stability and longevity.

Magicstarme.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Magicstarme.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Magicstarme.com you are considering visiting, which is associated with Magic Star, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Magicstarme.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • No reviews for magicstarme.com on popular sites. Be cautious and do additional research. Look for information about the Magic Star and be careful with personal information or transactions.
  • Magicstarme.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The magicstarme.com may offer a niche product or service that is only of interest to a smaller audience.
  • Magic Star protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • Keywords related to scams and fraud were identified in our analysis of Magic Star website, which could indicate that the website is engaging in illegal or unethical activities. It is crucial to approach the website with caution and conduct proper research before taking any action.
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