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Mac Cosmetics Complaints Page 4 of 4
slowest shipping ever
i recently placed a $100.00 cosmetic order online with mac cosmetics and it qualified for free shipping. The website said shipped-however upon tracking, the package remained in limbo (received shipping info-but not acquired by UPS) for over 24 hours. then finally said when item would be delivered via Basic? I emailed mac online and their response was: "We apologize for the delay in receiving your MAC Cosmetics Online packages. We wish to inform you that we have recently moved to a new fulfillment facility, where UPS ground shipping packages are sent via Basic. We are very sorry if this move has extended the delivery time for your orders." So anyone who was planning on purchasing on Mac makeup online-I strongly suggest don't bother if you need your product anytime soon. Of course this is their way of you paying extra money for expedited shipping. And their answer indicates that this will not change and is their new policy.
The complaint has been investigated and resolved to the customer’s satisfaction.
stay away
My older sister had made an appointment for the two of us to have our make up done at the MAC counter for our younger sisters wedding that morning. We arrived a few minutes early for our appointments and were fine waiting since we could see it was busy. My sister informed one of the sales girls that we were here and she told my sister to take a seat and...
Read full complaint and 10 commentsoh baby lip gloss
Last week I purchased a tube of my favorite lip glass Mac's Oh Baby. When I first used it, it had a funky smell and left an odd taste in my mouth...I thought it was just me. Then the next day I got this weird feeling in my mouth like fuzz was all in my mouth! This morning I get up use my Oh Baby with in 15 minutes my mouth starts to swell! At that point I was concerned. When the lip gloss wore off my mouth's swelling went down. My front lip felt as though I had ate too much salt and it was all whithered. By this time I had called my doctor and had made a doctor's appointment. Just for argument sake I applied more lip gloss (remember at this point the lip gloss had worn off and my lips were feeling a little better). Once I put the lip gloss on IT STARTED AGAIN! The damn lip gloss was old and gave me an infection!
When I took the lip gloss back tonight all I said was I bought some "old baby" and...the sales person KNEW! sHE SAID PEOPLE WHERE CALLING IN SAYING THE OH BABY SMELLED BAD AND SOMETHING WAS WRONG WITH IT! I told her about my infection and she acted brand new to that. She said they were all out of oh Baby but when the get a fresh batch she would call me!
The lipgloss was old...but more than that it made me sick!
I love Mac products, but Mac should love me and my health equally! Now I'm out of my $17.00 for the lip gloss, my $10.00 for my co-pay and my mouth feels disgusting!
The complaint has been investigated and resolved to the customer’s satisfaction.
This was happened in our Boarding house at Talon Tres, Goldengate, las pinas, one time two of my boardmates, Grace Ronquillo and Danvin Evangelista, when they were already leave the boarding house they took our laptop and digital camera in my room, i already reprted this to the police and barangay, pls. help us to locate them, and still they me money. They were also my Facebook friend before but they removed their account also changed their cellphone number, I want to give them notice from barangay, We have witness to prove they were in a hurry that time, someone has seen them, during daytime, only two of them stays at the house, the rest at work. Please help us, report them at the barangay office Talon Tres las pinas. I will attached here the Downloaded picture of the Guy.
May konting reward po kung sino makakapagsabi kung saan sila nakatira, salamat!
shelf life is over of products
The product I purchased in Kolkata from Forum Mall... MAC lip glass color - CHai... The product which shouldn't be on shelf after being too old is still getting sold, the store is just 12 days old. Although the lip glass i have bought if you try putting it on it stinks like clay which overall proves its too old and too bad for health its not only for me for the people who adore MAC products... I ask for help as its worlds one of known products and its too costly too.
Would be really nice if you can help thnx.
Saturday June 24th Your freelance employee always has an attitude. Is intimidating not gracious when I shop at your location in Boca Raton
Three lip pencils were purchased within the past couple months at a Target store in the Ulta section. They are without a doubt the worst lip pencils I have ever used and do not line the lips at all. For the very expensive price, these pencils are not worth a plug nickel. I would never recommend them to anyone.
What is the point in advertising or having a product that you sell but you never have stock in store or online
Sold expired products online. Received a blush with 2016 manufacturing date. Communicated with cs june 8 but they still have to reply because they are still 'investigating' the situation. It's june 14 now.
Thought this was an isolated case. Lipstick received from belk - also a mac product - is also expired! 2015 manufacturing date!
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