Luminess Air review: owing me money
The complaint has been investigated and resolved to the customer’s satisfaction.
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yes, I bought lumpiness air back in sept. paid in full with my credit card and yet they are still taking 45.07 out of my account every month since then. so that's five months that they owe me that money back. because I just found it on all my bank statements that you are still taking money from me
Luminess Air customer support contacts
Hi There,
We do apologize for any misunderstanding there may be. The system was actually purchased in December 2014. We do inform all customer that you are automatically enrolled in the refills of foundation 30 days after you have had your Airbrush System. There is no obligation for the makeup club and it may be cancelled at any time.Please do not hesitate to contact us at 1-888-793-7474 Monday-Friday 8:30am-5:30pm CST and we would be more than happy to answer any questions or concerns you may have.
We do apologize for any misunderstanding there may be. The system was actually purchased in December 2014. We do inform all customer that you are automatically enrolled in the refills of foundation 30 days after you have had your Airbrush System. There is no obligation for the makeup club and it may be cancelled at any time.Please do not hesitate to contact us at 1-888-793-7474 Monday-Friday 8:30am-5:30pm CST and we would be more than happy to answer any questions or concerns you may have.
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
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