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CB Make-Up and Cosmetics Luminess Air Complaints #42-61
Luminess Air

Luminess Air review: Air brush makeup

T
Author of the review
4:55 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I purchased this item on Dec. 28, 2020. I received another package on February 2, 2021 and have received a monthly supply ever since. I have retuturned them unopened every time. I asked them to cancel this account on 3 occasions. They still kept sending it to me and have charged me for them. In Oct. and Nov. 2021, I have been billed and never received anything. I have called them 4 times since, and I got cut off, they couldn't hear me or they just hung up. They now owe me $419.14. This has been going on for a year now, and I feel that my only alternative is to go through BBB.

Desired outcome: Refund of $419.14

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  1. Luminess Air Contacts

  2. Luminess Air phone numbers
    +1 (888) 793-7474
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    Customer Service
    +1 (800) 545-3706
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    Sales
    +1 (877) 749-5777
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    Makeup Club
    +1 (888) 262-1825
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  3. Luminess Air emails
  4. Luminess Air address
    12802 Capricorn Dr., Stafford, Texas, 77477, United States
  5. Luminess Air social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 19, 2026
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Luminess Air Category
Luminess Air is ranked 72 among 106 companies in the Make-Up and Cosmetics category
#70 Australian Gold, LLC. Australian Gold, LLC. #71 Aphrodite's Aphrodite's #72 Luminess Air Luminess Air #73 Allure Aesthetics Allure Aesthetics #74 Spa de Soleil Spa de Soleil

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