Menu
Write a review
File a complaint
Luminess Air

Luminess Air review: Air brush makeup

T
Author of the review
4:55 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I purchased this item on Dec. 28, 2020. I received another package on February 2, 2021 and have received a monthly supply ever since. I have retuturned them unopened every time. I asked them to cancel this account on 3 occasions. They still kept sending it to me and have charged me for them. In Oct. and Nov. 2021, I have been billed and never received anything. I have called them 4 times since, and I got cut off, they couldn't hear me or they just hung up. They now owe me $419.14. This has been going on for a year now, and I feel that my only alternative is to go through BBB.

Desired outcome: Refund of $419.14

0 comments

Add a comment

More Luminess Air reviews & complaints

Luminess Air - they are fraud and scam artist 103
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Luminess Air - Over-charge + scam 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Luminess Air - they scammed me an will you to 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Luminess Air - not allowed to cancel 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Luminess Air - bad company! 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Luminess Air - return policy 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Luminess Air - hidden charges / scam 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Luminess Air reviews and complaints