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CB Fitness Centers and Gyms Lucille Roberts Complaints #2-21
Lucille Roberts

Lucille Roberts review: Illegally charging credit cards

T
Author of the review
11:50 am UTC

This gym repeatedly charged members during the pandemic while the entire NY
State was on lockdown. They kept changing the amounts to avoid being flagged by credit cards. I requested a cancellation and sent a letter which is what the rude staff instructed me to do. I was charged again and again. They deny they received my letter of cancellation, while I have a screenshot of the date it was mailed. They charged me a random amount Jan 2021. There is no manager to speak to. Someone needs to file a class action suit against this company. Terrible and illegal!

Desired outcome: Class Action Lawsuit

Lucille Roberts - Illegally charging credit cards - Photo 1
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  1. Lucille Roberts Contacts

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  4. Lucille Roberts address
    399 Executive Blvd, Elmsford, New York, 10523, United States
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  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 24, 2026
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Lucille Roberts Category
Lucille Roberts is ranked 44 among 62 companies in the Fitness Centers and Gyms category
#42 National Fitness National Fitness #43 BodyPlex BodyPlex #44 Lucille Roberts Lucille Roberts #45 World Health Calgary World Health Calgary #46 Pivotal Fitness Pivotal Fitness
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