LP Gear review: Audio-technica at-art7 cartridge from lp-gear

I paid $981 plus shipping for the Audio-Technica AT-ART7 cartridge from LP-Gear.

When I received the package, some part was loose in the sealed package.

When I opened the package, the cartridge and projector cartridge were hanging out in the box.

The cartridge was hanging around the box and the needle scratched the entire box and the needle was damaged due to hitting the box due to an oversight by LP-Gear because LP-Gear did not secure the cartridge with the button.

I examined the cantilever without a magnifying glass and with the help of a magnifying glass and I did not see the presence of a needle on the cantilever. You can see the photo.

The cartridge protector was not secured, which resulted in damage to the needle due to impacts with the box.

I asked LP-Gear to replace the cartridge or refund my money.

The LP-Gear company wrote to me to send them the cartridge back.

The LP-Gear company does not admit its guilt in the fact that they sent me a cartridge that was not secured with a protective button, which was hanging around the box and the needle scratched the entire box and the needle was damaged due to hitting the box due to an oversight by the LP-Gear company.

I want LP-Gear to replace the cartridge or refund my money.

I also believe that there are shortcomings of the Audio-Technica company since they did not ensure reliable fastening of the cartridge and cartridge protector during delivery, which resulted in damage to the stylus.

I want the LP-Gear company to send the damaged cartridge to the Audio-Technica company so that they install a new cantilever with a new needle on the damaged cartridge since I also believe that there are shortcomings of the Audio-Technica company since it did not ensure reliable fastening of the cartridge and the cartridge protector during delivery to me which resulted in damage to the needle.

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