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LovelyWholesale review: order was not expedited and completely wrong. 40

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Author of the review
11:04 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I place an expedited order on 9/22/16 asked for a refund on the 28th cause it had not been shipped out yet. Jerry the complaint guy says they were still waiting on some pieces. I told him whatever they did please do not ship and to refund my money. He shipped it anyway. I order a long sleeve cover up . and got short. The pants were nothing like its description and didn't cover my ankles, im only 5'4. The long sleeve extra large jacket came 3 inches above my wrist. The 2piece cotton pants set wasn't even with the order, it didn't come at all as of yet. The one piece skinny jump suite were missing the holes where your thumb goes, as it was advertised. The swim suite lace wasn't sewn in place all the way. out of 9 items only 3 were right. I ordered $100 worth of product paid $60 for expedited shipping. Ive never had this kind of problem ordering on line. Lovelywholesale was responding to my complaints the same day before my order was shipped. Now that's its here I cant get a response from no one. I would like a full refund on my expedited fees. I don't want the product no kind of way would like to ship it back for my refund

40 comments
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Ariane Andrews
, US
Mar 11, 2020 10:48 pm EDT

I have 7 items I ordered in only 4 items got delivered and the other 3 didnt get delivered I just wanna know if I'll be getting the other 3 or a refund of my order

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Shimikia
, US
Jan 18, 2020 11:50 pm EST

I've reach put to you guys many times and I choose the fast shipping and still havent received my packed and I tried tracking my package and it keeps saying error. I really was looking forward to my package so please help me track my package so I can recieve my package. Thank you

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christine smith-bornswell
, US
Dec 25, 2019 6:32 pm EST

[ place an order on the 5th of december the item was $18.00 in total i paid $43.03 for expidited delivery...it is the 16th of december my order has not arrived no tracking number can not even use the phone numbers provided i demand a refund or send me my order you took my money right away out of my account contack me back for more info email me

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Princess Mack
, US
Nov 11, 2019 7:18 am EST

The only issue I have is the shipping price is to high and I'm not able to use my points when I canceled a order my points don't show up till maybe a day or 3 just somethings they need to work on other then that I like the website

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francoise lubanda
, US
Nov 10, 2019 2:57 am EST

My order R2019100747149 has been shipped out on 2019-10-13 by Flat Rate Shipping.
The tracking number is: UE848193616YP. According to the tracking my goods have been in the Woolwich Delivery office since the 19th october. But to date i' ve not received anything. Either I am updated on when i will receive my goods or refund my money .

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Cecilia Mack
, US
Nov 06, 2019 9:52 pm EST

I'm very satisfied with my order and shipping time was great!

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DesireeP319
, US
Oct 22, 2019 9:59 pm EDT

I havent had major issues with this company.I have purchased from them for years and will continue to.

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Rhonda23
, US
Oct 15, 2019 12:00 am EDT

I just wanted to say that I ordered the incorrect size, notified Lovelywholesale of the correct size needed and they replied within hours. I love their clothing line, I love the customer service and will definitely order again and again. Great job Lovelywholesale.

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Rhonda23
, US
Oct 08, 2019 9:28 am EDT

I just wanted to say that I ordered the incorrect size, notified Lovelywholesale of the correct size needed and they replied within hours. I love their clothing line, I love the customer service and will definitely order again and again. Great job Lovelywholesale.

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Christina Gauna
, US
Sep 24, 2019 8:15 pm EDT

I have yet to receive a tracking number or my order. Its going on 3 months since I placed my order. I believe this company is a scam. I am not the only one. There are several out there. I cannot reach a live person. I want to report them.

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Pamela Steele
, US
Aug 26, 2019 3:06 am EDT
Verified customer This comment was posted by a verified customer. Learn more

product cancelled. Ordered at least 5 items so I thought.i want a refund meaning I want my money put back on my card

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jasmine crumpton
, US
Aug 04, 2019 12:39 pm EDT

I was sent the wrong size clothes & while trying on the pants one of the handles broke . I reached out to the customer service about my refund but they seem to be lying. I just wanted To return the items and receive my money back.

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Laneizha
, US
Jul 30, 2019 6:52 am EDT

I did fast shipping, I been sending tickets to whoever that's with lovely whole sale at this point I would like a REFUND because I still haven't got a tracking number I will be going out of town Friday that was my whole point of doing fast shipping and paying more so I can get my stuff early. Very unprofessional...

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Lakiat
, US
Jul 17, 2019 8:06 am EDT

I don't have a complaint at this time. i thought that I was missing an item, but i found it after thoroughly looking thru my stuff. I have never really had a problem with this company, other than some of the items not fitting me correctly. But I've been ordering from them for 5 yrs now and I'm satisfied with them

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Lakiat
, US
Jul 10, 2019 11:28 am EDT

I don't have a complaint at this time. i thought that I was missing an item, but i found it after thoroughly looking thru my stuff. I have never really had a problem with this company, other than some of the items not fitting me correctly. But I've been ordering from them for 5 yrs now and I'm satisfied with them

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HoneyDgls
, US
Jun 29, 2019 9:42 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I love this site. Dont have anything bad to say about them. If you havent received your items be sure to write a ticket to them. I promise they will do their best to fix all of your problems. Ive been ordering for 2 years and I love it! I always get my items everytime I order from them. Customer service is great.

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Godfirst242
, US
Jun 08, 2019 9:31 pm EDT

Some of these items dont look like the pics on the website the material is cheap and not constructed properly. I am not happy. I will be letting people know about the bad items

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Michelleluv
, US
May 19, 2019 8:35 am EDT

I need a bigger size the tops of the swim suits are to small an the cover up it too short can I get an xxl in them please can you send me a return label so I can send them back

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Lsimon904
, US
Apr 27, 2019 6:06 am EDT
Verified customer This comment was posted by a verified customer. Learn more

LT412887439CN

I have not received my order. I placed in February. It is the end of April Please advise. Of a status update. Or something anything. I have made many attempts for customers services an creating tickets with error problems. Please Express ship my package..If not I will be reporting this to my bank as fraudulent.

L.simon
[protected]

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TheBook Theif
, US
Apr 15, 2019 11:00 pm EDT

Afternoon. My name is Sophia Hatcher. I ordered a dress on March 22, 2019. I paid for express delivery. I never received my product. Is there a tracking number that I can track my product? Can someone please call me at
[protected].

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Alisha brown
, US
Apr 15, 2019 5:45 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I haven't received my package and the tracking number I was provided with didnt shows up in any system as far as fed ex ups etc Please Help Me

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Mitreats
, US
Apr 15, 2019 9:02 am EDT

I never received my items. I ordered my items in March its April now and Im still waiting. This website is a SCAM period. I demand a FULL REFUND. I WILL NEVER ORDER FROM HERE AGAIN.

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Dannie Brazile
, US
Apr 02, 2019 11:00 am EDT

This site is really awesome and very different. I've not had any customer service issues with your company the many times I've ordered. Thank you so much. Although other people are bashing your company, I want to take the time and say something positive.

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Akira Brake
, US
Mar 17, 2019 7:10 pm EDT

I've never received my pagages and I purchased them like 3 weeks ago. I'm confused ..

Jasmine Hart
Jasmine Hart
, US
Feb 11, 2019 12:47 pm EST

I got a couple of shirts and the patterns are nice and the fabric washes well. Well worth the money, and they ship on time.

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Keshia Harper
, US
Feb 11, 2019 9:43 am EST
Verified customer This comment was posted by a verified customer. Learn more

I been ordered my things back on January 27. Where's my order.

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Ashley Flournoy
, US
Feb 11, 2019 3:11 pm EST

I havent recived my items and I paid for expedited shipping! i would like a full REFUND or my ITEMS SHIPPED TODAY! P2019012583081

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Elixiya
, US
Jan 06, 2019 5:40 am EST

I order my fit haven't received my things but it say it have been shipped but I haven't received it ! I spent my money I expect to see my fit or my money back it shouldn't take a whole month to get to me, so can y'all see about that

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Tiara Handley
, US
Jan 05, 2019 5:29 pm EST

I ordered on the 2nd of december amd still havnt recieved anything and i have no way to track it. I need a working number and i would like to speak to someone.

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Bernadette W. Degraff
, US
Jan 06, 2019 2:17 am EST

The quality of their clothes is amazing! If you would ask me, everything in their website is such a steal and a wardrobe staple plus, the fact that their items are very affordable just gets me happy. I really love Lovelywholesale ! :)

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Karyn Dewitt
, US
Jan 05, 2019 2:07 pm EST

I ordered a 2 piece dress from Lovely Wholesale a month ago on 11/24 & I still haven't received it or any kind of info on shipping etc! They sure got my money & I'm very upset to not know anything!

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Jacqueline D. Fischer
, US
Dec 31, 2018 2:45 pm EST

My personal experience has been a good one.I received my order at the estimated date and i was satisfied with the pendant key chain i ordered.They were cute and original.

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Carolyn N. Guy
, US
Dec 31, 2018 7:05 pm EST

Excellent quality, fast shipping !

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Neshell Jolly
, US
Dec 11, 2018 9:36 am EST

I order from them since.wen and order still processing.I really fed up.

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niesh
, US
Dec 12, 2018 4:35 am EST
Verified customer This comment was posted by a verified customer. Learn more

I ordered several items from you guys over a week ago. I paid extra for the 6-10 day shipping! I cant track down my order none of your customer service numbers work.. This is beyond ridiculous! I really wish i would have read these comments before ever purchasing anything from this site!

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Renee Ambush Rucker
, US
Nov 18, 2017 2:42 am EST

This too is my experience.

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Tia boo
, US
Oct 22, 2017 8:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I haven't got my order either it has been 2weeks now

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mzblessed
, US
Dec 29, 2016 12:34 pm EST

i would like to know how you got in contact with them.fee.lee32@gmail.com thank you

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Renee Ambush Rucker
, US
Nov 18, 2017 2:42 am EST
Replying to comment of mzblessed

Thank you for this.

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Sabria Powell
, US
Dec 19, 2016 5:49 am EST

How did you contact them

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