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Longs Drugs

Longs Drugs review: Customer service manager and cashier

M
Author of the review
9:48 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

When I could've just stayed with you when you opened up againProblem I was upset already at the three customers I'm still in line because she told me to go to the other lane then she made a comment and say I didn't see you standing in the other lane and I was standing in the other lane how much would I know she couldn't transfer to another line then I asked for a manager to come by I'm about a time I'm upset so I'm trying to explain to Manager at Susan cashier Shauna tried explaining my situation I'm talking through a mask didn't quite understand me so I got my voice a little loud for me to come tone down I try to keep talking he said thank you very much gave me his name and walked away from me then he comes back to me and try and explain himself and I walked away for me it's not Customer Service but I turned around and decided to walk away again for me so I'm filing complaint against them both I feel definitely discriminated against for not being able to be helped and I need to speak to somebody my telephone number is [protected] my name is Mario Corpuz

Desired outcome: Nothing was resolved I walked out upset no apology from the manager for what he did to me just walked away from me

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    Click up if you have successfully reached Longs Drugs by calling +1 (925) 937-1170 phone number 0 0 users reported that they have successfully reached Longs Drugs by calling +1 (925) 937-1170 phone number Click down if you have unsuccessfully reached Longs Drugs by calling +1 (925) 937-1170 phone number 0 0 users reported that they have UNsuccessfully reached Longs Drugs by calling +1 (925) 937-1170 phone number
  3. Longs Drugs address
    141 North Civic Drive, Walnut Creek, California, 94596-3858, United States
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    May 24, 2026
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Longs Drugs is ranked 37 among 48 companies in the Drug Store category