Long Island Rail Road [LIRR]the conductor

I Nov 01, 2018

The conductor started to check the tickets as soon as we left penn station 6:01pm not allowing riders a chance to download the tickets. Two of the riders had to purchase a ticket from her for $20 ( from penn to Hicksville) even though they had tickets that were being downloading. She was very unpleasant and unfair to the riders. It's extremely unfair to do this to the riders when the month is $297. She should have given a chance for the tickets to load on the phone. Why should riders have to pay double the price of the tickets. I have recently moved to Long Island and and very unhappy with the fact that I have to experience this in my way home. It's very unfortunate for conductors to behave in this manner.

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