SUBMIT A COMPLAINT

Light In The Boxproduct purchased online

1
A Nov 28, 2017

Order number [protected]

Order date November 17, 2017

I have waited a long time for this package and not received anything. I am unable to track this package. All it states is it has left china and being sent to UK Heathrow airport. Can you tell me where it is. Because this present was for my son's birthday yesterday. I've now had to go and purchase him something else. I expect you'll be either telling me it's on the way or it has been lost in transit. Either way I am requesting a refund for my item.
Really not happy.

Regards

Alex

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