The complaint has been investigated and
resolved to the customer's satisfactionResolved Life Cell Skin — billed bank account b4 trial period up
resolved to the customer's satisfaction
I have documented emails stating when the product was sent along with an enclosed packing slip stating when it was mailed. The "terms and conditions" for return state quite plainly that the bank account will not be charged until the 30 day trial period is up. I called them and cancelled, receiving a RMA # online, and mailed it 2-3 day mail, five or six days before my trial period was up. On that same day, they charged my bank account, causing me to go into overdraft and incurring approximately $100.00 of additional overdraft fees due to this charge and this charge only. I plan to turn them into the Better Business Bureau also.