Lidl Shoppers Reviews 2025 – ComplaintsBoard

Latest Reviews and Complaints

Rachelle1 of CZ

Aug 29, 2017 6:50 am EDT

Verified customer

New complaint

Featured review

Lidl absence of workplace sexual harassment policy

"Mild" instances of sexual harassment are rife in the workplace, especially in countries like the Czech Republic. EU legislation, defining sexual harassment and outlining steps for fostering appropriate workplace behaviour, has been implemented, and the European Working Conditions Observatory (EWCO) reports that a number of companies have established a...

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How responsive is Lidl's customer service?

0 Resolved

2 Unresolved

Total complaints: 2

Resolved complaints: 0 (0%)

Unresolved complaints: 2 (100%)

Absolutely frustrating 🫠
It's quite possible that Lidl is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Lidl's silence.

How is Lidl’s rated by shoppers?

Lidl’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of shoppers are dissatisfied with their purchases.

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MCMonk of IE

Sep 20, 2011 1:21 pm EDT

Verified customer

Lidl False advertising

Hi! I never tought that Lidl will do something like that, it happened twice in a week (13/09/11)
-first, with the strawberys, were priced at €2.49 on the shelf and at the till I was charged €2.99
- second, with some yougurts which were priced at €0.25 on the shelf and at the till I was charged €0.39

So customers be aware when you shop in Lidl, check your receipts!
This happend in Kilkenny, Ireland, Jhonswell Rd

Thank you!

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Lidl earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Lidl to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Lidl is known for their high standards and safety. If you're thinking about dealing with Lidl, it's wise to check how they handle complaints.

Lidl.cz has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Lidl.cz has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Lidl have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Lidl and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Lidl is a retail grocery chain offering a wide range of products including fresh produce, baked goods, meat, and household items. It operates numerous stores across the Czech Republic. Lidl emphasizes affordability and convenience, providing a selection of private label and brand-name goods. The company also offers weekly special deals and seasonal items.

Lidl reviews first appeared on Complaints Board on Sep 20, 2011. The latest review absence of workplace sexual harassment policy was posted on Aug 29, 2017. Lidl has an average consumer rating of 1 stars from 2 reviews. Lidl has resolved 0 complaints.

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Lidl Contacts

Lidl phone numbers

+420 210 023 400

Click up if you have successfully reached Lidl by calling +420 210 023 400 phone number 0 0 users reported that they have successfully reached Lidl by calling +420 210 023 400 phone number Click down if you have unsuccessfully reached Lidl by calling +420 210 023 400 phone number 0 0 users reported that they have UNsuccessfully reached Lidl by calling +420 210 023 400 phone number

Lidl emails

ochranaosobnichudaju@lidl.cz

92%
Confidence score: 92%

hotline@lidl.cz

91%
Confidence score: 91%

owim@lidl.cz

86%
Confidence score: 86%

media@lidl.cz

85%
Confidence score: 85%

Communication

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Aug 24, 2025